Gastnutzer
29. April 2023
I am saddened to report that my experience at Zannos Melathron Hotel in Santorini was nothing short of a disaster. From a complete lack of cleanliness to false advertising on their website and unprofessional staff, this hotel fell far short of the expectations we had when booking our stay. In fact, the experience was so appalling that we had no choice but to leave within 20 minutes of arriving and find alternative accommodation. Upon arrival at Zannos Melathron, we were greeted with an unwelcoming atmosphere and unprofessional staff. There was no sense of hospitality or warmth, and to our disbelief, they failed to even check us in properly. This immediately set the tone for the level of service we could expect during our stay. The lack of cleanliness at the hotel was astonishing. Our room was in a deplorable state, with stained linens, dusty surfaces, and an unpleasant odor that permeated the space. It was clear that the hotel's commitment to maintaining a hygienic and comfortable environment for guests was severely lacking. In addition to the unsanitary conditions, the information provided on the hotel's website was inaccurate and misleading. The amenities and services advertised were nowhere to be found, leaving us feeling deceived and frustrated. This blatant misrepresentation further fueled our dissatisfaction with Zannos Melathron. Attempts to communicate our concerns to the hotel staff were met with a lack of responsiveness and dismissive attitude. It seemed as if our grievances were of no consequence to them, which only served to heighten our disappointment and frustration with the entire experience. Ultimately, the substandard conditions and unprofessional treatment we encountered at Zannos Melathron Hotel left us with no choice but to leave within the first 20 minutes of our arrival. We were fortunate to find alternative accommodation, which thankfully salvaged our Santorini vacation. I strongly advise against staying at Zannos Melathron Hotel, as the poor service, lack of cleanliness, and false advertising on their website make for a truly regrettable experience. Save yourself the disappointment and book elsewhere.
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