Hotels in Santiago de Chile mit Transferservice

Recentemente fiquei hospedada com a família neste hotel durante 6 dias, o hotel tem uma localização boa fica em torno de 20 minutos de carro dos principais pontos turísticos e do aeroporto, café da manha bom e camas confortáveis. Porém o que deixou a desejar é falta de poder controlar o ar condicionado, de madrugada fazia 10 graus e o hotel não tinha aquecedor pois só no inverno que há aquecedor nos quartos, passamos muito frio a noite, por mais que o hotel tenha fornecido cobertores. Outra coisa que também foi que não conseguimos utilizar o cofre, tentaram arrumar o cofre, mas sem sucesso. A piscina só pode ser utilizada se estiver utilizando uma touca de natação o qual é vendido no hotel, achei estranho, pois já me hospedei em muitos hotéis e nunca vi solicitarem isso. Fora isso os quartos são confortáveis e limpos, ocorreu tudo bem!

The hotel is in a very good location. With many good places to eat within a few blocks and several good sites within walking distance. It takes a very short safe walk to Costanera tower and there's a nice park a few minutes away that will take you on a gondola ride to the statue of the Virgin Mary with beautiful views, from there you can take a funicular to visit Pablo Neruda museum,worth a visit. The hotel has a rooftop pool and bar with fantastic views. The Solace had some fantastic and helpful folks in the lobby, Prisilla,Daniela, Arnntxa and Felipe all are so nice and helpful, they made our visit very comfortable. I thank them for their help. You cannot go wrong staying here.

In 8 or 9 trips to Santiago since 2008, this is the best hotel I've stayed in so far that fit my budget. Maybe demand is depressed for now in the Centro area because of working from home or tourism being way down due to Covid, but this felt a lot like a 4-star place that's tremendous value for now. Room was spacious, there was a room safe that was easy to use, bed was comfortable, and housekeeping staff did a good job. Can't comment on the breakfast or the restaurants (I don't think my room rate included the breakfast). Location is excellent, close to entrance D for the Ud. de Chile Metro. There's also a market on that corner with long hours and most supplies a person would need. The Paris-Londres neighborhood is also nearby with the food options, and it's walking distance to basically anywhere downtown, especially in the eastern half. Barrio Lastarria is about 15 minutes' walk or 2 Metro stops. Desk staff had varying levels of English proficiency but were always helpful. It's not gringolandia but neither are the prices. I'd rate it an excellent choice.

Nice central location with Santa Lucia just over the road. Friendly and helpful staff. Easy access to things like the Hop on Hop off bus stop for Santa Lucia if you’re planning to do that. I had a room on the 14th floor that looked like it needed a deep clean. The windows were streaked with hand prints, the bathroom had chunks dented out of the walls and one of the floor boards was missing part of a panel - it actually slid backwards and forwards when you walked on it. Not sure when the last time anyone from Accor Hotels inspected the property. Pool not open at this time of year. No day spa. Breakfast buffet was the same thing every day and the only hot options were runny scrambled eggs or sliced cooked sausage. Cold selection was nice though with lovely sliced fruits and a good bread and pastry selection. Convenience store located right next door if you needed to pop out for any items. The area is frequented by beggars and street merchants. I was advised by hotel staff not to walk alone and to carry my bag across my front. Probably not the safest area for solo female travellers to wander around.

My wife and I tried to check into the hotel a little earlier than expected and there were no rooms available. So the receptionist would hold our bags until we’d get back from our day out in Santiago. We enjoyed a great evening out in Santiago, and arrived back at the hotel at about 11 pm to check into our room. We walked into the hotel to check in and get our room key - there was no security guard outside, no requirement to swipe the room key, and the door does not automatically close. My wife and I were talking to the receptionist IN THE LOBBY, I mentioned to the receptionist that the door should automatically close or they should have someone at the door, a second later a thief snatched my wife’s phone, which was under her arm. The thief ran out, jumped into a waiting car, and took off. We sprinted after the man, but he was long gone. The hotel advised the Carabineros (Chilean police) wouldn’t arrive until 4 am, that they were having an unusually busy Tuesday night, and we might as well wait until tomorrow morning to file a police report. As we were going back and forth with the receptionist and my wife is crying hysterically, and we are advising guests walking in of what just occurred, the receptionist is trying to quiet us down and to not scare the guests. The receptionist was indifferent and ambivalent, no apologies, and showed no consideration. Not reporting it immediately was a critical mistake, and surely done on purpose by the hotel to avoid having a scene of several police officers and my wife crying in their lobby. After barely sleeping we went to the PDI, the sophisticated Chilean police investigators, they advised that they couldn’t take the report, had to be the carabineros. We went to a carabinero station and filed a report. At first, the carabineros gave us a very hard time for us not having filed the report immediately. Telling us we made a huge mistake by not reporting it immediately, and even thought it was a little over 12 hours since the incident occurred. However, after pleading with them, explaining what the hotel told us, stressing we are foreigners and do not know the laws in Chile, they finally made a report. The Hotel Sommelier Boutique is NOT safe and they do not care about their guests.

El hotel siempre está correcto en todo sentido. El problema es la plataforma de reserva. Me anularon la reserva sin avisar nada. Llego al hotel y me informan que la reserva estaba cancelada por suerte el personal del hotel es amable y ente dieron la situación y me respetaron la reserva como fue realizada. Dudaría en hacer otra reserva familiar en trip.com

Wir hatten sehr hohe Erwartungen, in diesem Hotel zu bleiben, vor allem aufgrund der zahlreichen positiven Bewertungen. Leider passt unsere Erfahrung nicht mit den früheren Bewertern. Zuerst mit den positiven, schönen Balkon mit Blick auf den Park, komfortablen Bett und sehr freundlich und hilfsbereites Empfangspersonal. - Das Zimmer war sehr benutzt mit vielen Skelettmarken und Stücke aus der Möbel. - Duschen in beiden Zimmern leckten, mit einem Zimmer sogar leckte ganz aus dem Teppich, der einen geräucherten und nass gelassenen Socken hinterließ. - Die Klimaanlage arbeitete nicht für unser ganzes Aufenthalt, das das Zimmer sehr reichlich verließ. Dankeschön konnten wir die Balkontür öffnen, aber wir konnten nicht bei Nacht helfen und viele Male sehr heiß aufwachen. - Wifi war schmerzlich langsam und kaum arbeitete. Machen Sie das Arbeiten extrem schwierig. - Das Frühstück war kein Buffet wie angekündigt. Die Mitarbeiter würden Sie dienen. Sie hätten eine Auswahl an Getreide, einige Obst und Eier kochen Sie Ihren Weg. Die Wahlen waren sehr begrenzt und waren enttäuschend, wenn Sie ein Buffet erwarten - Gürtel nicht vollständig über die Fenster abgedeckt, und eine große Lücke von etwa 30 cm wurde ausgesetzt, die zu einer Lichtüberschwemmung in den Raum vom Park direkt zum Bett führt. Neben einem warmen Zimmer machte dies die Schlafqualität sehr schlecht. - Obwohl nicht direkt die Hotels schuldig sind, ist der Park über dem Hotel sehr besetzt und laut. Alles, was wir den ganzen Tag hörten, war von den Hunden im Park bis ca. 8 Uhr in der Nacht. Sie können nicht wirklich während des Tages aufgrund dieses Lärms ausruhen. Leider gab es zu viele Fragen, die uns davon abhalten würden, dieses Hotel zu empfehlen.

The hotel is incredibly comfortable and the staff is wonderful. I do want to note that they do have a small fitness room with a bike machine, two treadmills and an elliptical plus small weights and TRX straps. I could find no reference to it on their website. And my only minus star was because they offer you “deals” via email before you arrive and I requested an early check in at a discounted rate. Upon arrival I was informed they would not honor that price and it was only a “request.” I paid full price. So don’t bother with those “deals.”

房間不大，在老城區，停車很難。早餐服務比較到位，是菜單點單

Das Zimmer war groß, aber unser Zimmer leckte abends oben. Der Service war in Ordnung. Nicht viel warmes Frühstück. Kein Wasser zu senden. Nicht viel warmes Frühstück. Die Lage ist allgemein, man kann ein bisschen mehr im Zentrum wohnen, da die Straße hier relativ breit ist, obwohl es nur wenige Straßen vom Zentrum gibt, ist das Gehen noch ein wenig entfernt. Ganz in der Nähe der U-Bahnstation.