Jon Barfoot
27. August 2022
This hotel is a cold and soulless experience. It needs to rethink its whole customer journey. It felt more like an ‘apart hotel’ within the ‘Marie Celeste’, only the occasional ghost to drift passed? Perhaps from clients that died of boredom? Whilst the spa promised much sanctity, it offered only mediocrity; without the attention to details and finishing touches one would expect from a 5* residence. It’s main attraction is the location. A street full of wonderful and creatively crafted cafes and restaurants that have understood the opportunity and needs of the modern traveller. Thank goodness for this, as the roof top bar in the Noi is a ghastly place to be avoided. The 5* hotel game has moved on considerably and the Noi is dining out on it previous reputation. Time for a refurb!
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