Beliebte 4-Sterne-Hotels in Santa Marta

The hotel is very well maintained and clean with amazing pools and a clean beach with good security. The apartment we had had an amazing view of the sea and open air balcony to enjoy. The bed was comfortable, however, the pillows were too flat and very uncomfortable. We had an issue with the toilet leaking continuously, but we understand they resolved this upon reporting it. It's a bit strange that they charge for dish soap and a sponge to clean the kitchen utensils as well as water, however, in the end we didn't need to use either of these as there is a supermarket nearby where we bought these essentials for cheaper. It would be nice to see a few more trees and greenery around the pools to offer some more shade and cool down the pools a bit. They seemed to have daily activities around the main pool, however, we never received clear information about these. The same applies for other activities that we saw, for example, dance classes. The restaurants really were the biggest let down. Really low quality food that just didn't match with the nice surroundings. For instance, the hamburger was a cheap processed one that tasted like cardboard and their Pad Thai was really not at all Pad Thai but a spaghetti mixed with sweet and sour. The best option though was the buffet breakfast where they did have a wide variety of options that changed slightly daily. The sea by the hotel is apparently cleaned frequently and it has to be said this was noticeable. Also a plus here was that there was a lifeguard on the beach taking care of everyone's safety, something very rarely seen in Colombia! Overall, we enjoyed our stay and are very grateful to have had the opportunity to spend a couple of nights here, however it is unlikely that we will return unless the price dramatically reduces, along with the quality of the restaurants.

Our stay at the Santa Marta Hilton Garden Inn began with us arriving to a filthy room with a strong wet musty odor. There was on the floor, toilet wet and with hair and the bed with what appeared to be black footprints. We called the front desk and there was no answer. A common theme. Then we called guest services and they sent housekeeping. She looked at the room and said to change our room. We went back to the front desk and they said they could downgrade our room with no price change, a smaller bed and no view or they could clean our room. So we waited over an hour in the lobby for our room to be cleaned. They changed the sheets but the problems did not stop there. We had 2 rooms at this location. In BOTH rooms we received soiled towels. Even after multiple requests they were still soiled. After the 3 request we took pictures and they are below. In our second room we called multiple times about the air conditioning - one of our guests has severe asthma and between the heat and the mold smell it was too much. The front desk didn't pick up so we had to walk downstairs each time - they were informed of our issues as well as medical concerns. They sent someone to open the ceiling and clean the filters. We asked for our room to change and they refused, insisting we were not using the air conditioning correctly. We came down multiple times asking for our room to change as it went as high as 77 degrees. As you can see in the picture the AC setting is chosen. We showed them the picture and the front desk said they couldn't change our room until Jose Sanchez the manager said we could. We booked through Expedia and Expedia called the location multiple times on our behalf as the phones weren't working. On the final day Expedia said the hotel's manage Jose would be coming upstairs to address the situation. We waited over an hour before going to the front desk. They told us he was too busy - essentially they lied to Expedia to get them off the phone. Customer service here was the most horrific I have ever experienced and the hotel was lacking in customer care, cleanliness and service. I stayed here based on the reviews but I caution anyone going there. Please see pictures as proof. At the time of this post we have not received an apology or any compensation for this trip. Expedia reached out to Jose Sanchez to get compensation for our trip and he denied it. As a Hilton Honors member I'm so disgusted by our treatment at this location.

Die Lage des Hotels ist nicht schlecht, das Frühstück ist durchschnittlich, wahrscheinlich gewöhne ich mich immer noch nicht an das südamerikanische Frühstück! Es ist jedoch viel stärker als die Vereinigten Staaten! Der Hotelservice ist sehr gut! Schalldämmung ist auch OK!

Me and my family were traveling in Santa Marta in December 2022, we were at the Mercure hotel on vacation, it is an excellent hotel, with very comfortable rooms, and with an excellent view of the sea, the hotel is very close to the beach which is private, the hotel is close to the airport and you can enjoy a lot of tranquility, we were able to enjoy different tours, and it is close to the Rodadero, when we wanted not to go out we enjoyed the pool, we enjoyed very delicious meals, and the hotel staff was very kind to us, 24 hours a day there is a taxi service to leave the hotel, we recommend the hotel or we would return

Meine Frau und ich hatten eine schreckliche Zeit im Hotel Don Pepe für 3 Nächte letzte Woche. Don Pepe ist eine Oase in Santa Marta, da es das ehemalige Haus eines reichen Gentleman ( Don Pepe!) und seine große Familie gegen eine kommerzielle Hotelkette ist (und Don Pepe wird die Namenserkennung erhalten, der wahre Held war seine Frau, die so viele Kinder produzierte). Dies macht es eine sehr besondere Erkenntnis für diejenigen, die den Geschmack einer authentischen, raffinierten Erfahrung genießen. - Wenn Sie eine trendige („Bogie“) zeitgenössische Art von Hotel sehen/ prüfen möchten, ist das nicht. Die Zimmer waren sauber, cool und aktualisiert (wir waren in 2 verschiedenen Zimmern geblieben, um einen anderen Gast zu bekommen). Betten und Bettwäsche waren sehr komfortabel. Das Personal war freundlich, hilfsbereit und ehrlich. Die kleinen Pools waren kühl/entspannt. Die Lage ist nahezu alles. Santa Marta ist eine Stadt, in der die meisten nichtkolumbianischen Touristen besuchen werden, um eine Tagesreise entweder in die Berge mit dem Auto und/oder den Stränden mit dem Boot gegen die Anhänge in der Stadt selbst zu machen. Wir haben beide diese Tagesreisen gemacht. Insbesondere hatten wir eine erstaunliche Erfahrung mit dem Zuzug in die kleine Bergstadt Minca für einen Kaffee, Schokolade, Ökotour, und wir nahmen einen Schnorchel- und Strandtour am nächsten Tag ( das Front Desk bei Don Pepe weiß, wer die besten Tourbetreiber sind) . Guasimo ist ein Top-End-Restaurant, das 3 Blocks entfernt ist, das einige Planungen erfordert, um eine Reservierung zu erhalten (das Front Desk bei Don Pepe kann das arrangieren). Ein besonderer Schrei nach Edgar, der uns täglich Frühstück serviert und an beide Front Desk Manager. - Danke.

Gut: Hotel mit neuen Einrichtungen. Die Zimmer sind modern und geräumig. Einige von ihnen haben einen sehr schönen Blick auf das Meer. Das Frühstück ist lecker und sehr komplett. Das Rezeption-Personal und das sehr freundliche Restaurant. Gute Lage in der Nähe des Strandes, der Mühle und des Restaurant- und Bar-Gebiets in der Nähe des Freundesparks. Das Schlimme: schlechte Kundenbetreuung durch die Administrator. Das Zimmer, in dem wir waren, hatte schlechtes Wifi-Signal (das wurde durch den Zimmerwechsel gelöst). Es hat keine Feuchtgebiete oder Ko-Arbeitsbereich. Mein Partner und ich waren an der Arbeit und wollten uns keinen zusätzlichen Stuhl für das Zimmer leisten. Es gibt einen Bohrer in demselben Gebäude, so dass es viel Lärm bis spät gibt. Kurz gesagt, es ist ein neues, modernes, gut eingerichtetes Hotel, das einen leckeren Frühstück bietet, ist gut gelegen, aber im Allgemeinen bietet es einen durchschnittlichen Service mit niedrigem Kosten-Nutzen-Verhältnis.

Located in Santa Marta, Villa Maria Tayrona, Jungle and Sea Experience is by the ocean, within a 5-minute drive of Enchanted Pools and Parque Isla Salamanca. This beach hotel is 2.7 mi (4.4 km) from Tayrona National Natural Park and 5.4 mi (8.7 km) from Cabo San Juan del Guía Beach.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and concierge services.At Villa Maria Tayrona, Jungle and Sea Experience, enjoy a satisfying meal at the restaurant. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 27 individually decorated guestrooms, featuring refrigerators and minibars. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

The room was clean, had a writing desk and hanging space for clothes. TV and wifi. Shower water was cold but when requested was fixed with hot water. Breakfast was included. I am not a spanish speaker but use google translate and my broken spanish sentences. The girl didn't speak any English and that's OK but she treated me like I was a foreigner walk in that she wanted nothing to do with. I asked for the menu. She said there wasn't one. She told me thru translate eggs 3 ways that's it. I asked for fruits juice and toast available only because I saw others had this. That night I went to reception to ask if menu they said yes. As I was staying a few days and doing day tours I wanted to enjoy a breakfast before leaving. Next morning with her sour attitude she again approached and spoke in spanish. This time annoyed I said you know I don't speak spanish and I'm not doing this again. A guy Came and told me options change each day. I explained I didn't get the options I saw of others and only got what she offered and the fruit I saw. I ended up with same breakfast. For this reason I cannot recommend this hotel. They need a menu. Then you know what's available. I can read spanish better than I speak. Relying on a sour unfriendly and unhelpful girl is not an option I choose. For this I don't recommend as foreign traveller.

With a stay at Hotel Tayrona del Mar in Santa Marta (El Rodadero), you'll be a 3-minute walk from Rodadero Beach and 10 minutes by foot from Mundo Marino Aquarium. This hotel is 9.9 mi (15.9 km) from Tayrona National Natural Park and 0.6 mi (1 km) from Arrecife Shopping Center.Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 33 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

A stay at Casa Rosa Hotel places you in the heart of Santa Marta, steps from Simón Bolivar Park and San Juan Cultural Center. This hotel is 7 mi (11.2 km) from Tayrona National Natural Park and 4 mi (6.4 km) from Rodadero Beach.Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.Featured amenities include dry cleaning/laundry services and a 24-hour front desk.Make yourself at home in one of the 7 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include ceiling fans, and housekeeping is provided daily.