Gastnutzer
23. Dezember 2023
A small hotel in Mexican style, very clean - the concept would be very good if not some details: 1 - a lot of mosquitos in the rooms, insecticide has to be on all time, because mosquitos are entering constantly from the bathroom window. Closing it is impossible, as there is only a mosquito net there which doesn't protect from smaller insects. 2 - From 5 days of staying there, 2 days we didn't have hot water, at all. For some time, the hotel ran out of water at all, both cold and hot. Solutions? Our x-room is still without hot water I guess because in the evening, we informed the reception that there was no hot water, and in the afternoon the next day when we were leaving, the issue was successfully "forgotten". 3 - They are constructing right now, so from 8 a.m. above your head, literally, there is drilling, hitting, scrubbing - all the construction noises. 4 - The TV didn't work, so they had to call technicians to fix it. So, additional trouble because no option was offered to move to another room, no, it was just like - ah, tomorrow technicians will come. 5 - We asked when reserving the room if we could leave later than at 12 p.m., and they told no problem to leave at 14.00 p.m.. But on the last day, they changed their mind asking us to free the room earlier. From the good things: the receptionists are very friendly even though not helpful indeed, they simply cannot fix things that require professional intervention. 2 - The restaurant: cheap and very tasty. Recommended for breakfasts. 3 - Rooms are cleaned very properly.
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