SureStay Hotels in Santa Cruz

We stayed at this facility on March 10, originally with the intention of staying for one night only. The following morning, we decided to stay on for an additional evening. I went down to the desk at 11:10am on March 11, and the young woman behind the counter said that we should have informed them of our intentions ten minutes earlier (before check-out time at 11:00) and that as a result she could not offer us the room we were in. I asked her why, since the hotel seemed to me to be largely empty. In fact, during our conversation, she mentioned that there were only twenty new bookings for that evening. She then said that we needed to leave because the room needed to be cleaned, even though I assured her that we did not need it to be cleaned. I asked to speak to her supervisor, and she said that the supervisor was “on lunch” and again insisted that we leave the room. I told her that we would not leave the room until she clarified with her supervisor whether we could stay in the same room. She called her supervisor who said that it would, in fact, be possible to stay in the same room. I asked the young woman if she needed anything further, and I was then told that everything had been arranged, and we were all set for the additional night. At 1:25pm that afternoon, we received a phone call from a new supervisor -evidently after a shift change- who said that we needed to immediately check out of the room we were in. I said that our stay had been cleared with the previous supervisor. She said that she was the supervisor now, and therefore we had to leave. I said that I would not leave until she communicated with the earlier supervisor about the misunderstanding. She said that if we did not check out of the room, she would call the police who would arrive in 10 minutes. We promptly packed our belongings and gave our key cards to the front desk. Later that afternoon, the IHG (as well as Booking.com and Expedia) website advertised availability for that night of the type of room we had just vacated. All that needs to be added to this strange narrative is that we are IHG members, and have never such a bad experience in any of our stays at an IHG hotel.

Zimmer war sauber und schön. Obwohl mir das Personal gesagt hatte, dass alles tiefer liegen würde, weil es ein Zimmer für jemanden mit Behinderung war. Und die Online-Beschreibung enthielt diese Informationen nicht. Es war eigentlich ganz normal und viel größer als andere Zimmer

Mein Mann und ich genossen unsere zwei Nachtstunden sehr; unser 4. Stockzimmer war geräumig, sehr sauber und komfortabel. Wir schätzten die große Wanderbad-Dusche und die Tatsache, dass wir das Fenster öffnen konnten. Personal war freundlich und hilfreich. Das Frühstückszimmer und die Lobby sind hell und geräumig. Das Hotel liegt in der Nähe einer Reihe unserer beliebten Santa Cruz Reiseziele. Es würde wieder in einem Herzschlag bleiben.

Schön renoviert, sehr stilvoll und sauber Hotel. Pool und Poolbar sind sehr cool. Hunde jeder Größe sind willkommen (Behandlungen während Freitagnachmittag Komplimentarweinzeit in der Lobby - schön hart auf beiden Zählen!!). Der Hotelpersonal war erstaunlich - freundlich, professionell und effizient! Late 2 pm Checkout (Bonvoy Gold) Anfrage wurde geehrt, obwohl das Hotel vollständig reserviert wurde. Wir haben unseren Aufenthalt gründlich genossen und würde dieses Hotel nochmal empfehlen und wählen!!

Good location, the newest hotel near boardwalk. Parkplatz ist extra ($20 derzeit), aber zumindest in einem sicheren gegarten Grundstück. Große saubere Zimmer, das Front Desk Personal war super hilfreich. Würde wieder kommen!

Nichts kritischeres als alles andere 😂 Frühstück ging nicht zum Essen. Es gibt im Grunde keinen Platz für das Frühstück. Es kann nur als Snack bezeichnet werden. Das Schwimmbad ist nicht groß. Der erste Stock ist ziemlich laut. Die Kinder sind auf dem Flur sehr laut. Es wird empfohlen, in einer höheren Etage zu wohnen.

With a stay at Pacific Blue Inn in Santa Cruz (Westside Santa Cruz), you'll be within a 5-minute drive of Monterey Bay and Santa Cruz Beach Boardwalk. This guesthouse is 4.2 mi (6.8 km) from Mystery Spot and 6.7 mi (10.8 km) from Capitola Beach.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden.Featured amenities include complimentary newspapers in the lobby, an elevator, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 9 air-conditioned rooms featuring fireplaces. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

We stayed her for one night to visit a family member in the area. The Rio Vista Inn was very close to the beach; we just parked and started walking. We were at the Boardwalk in 5 minutes, so it is super convenient. We had Room 8 on the second floor and it was very cozy (which means very small). It fit our needs perfectly, but if you plan to stay more than one night, I would suggest a bigger room. Also, park in the main lot as the overflow lot was very hard to get out of. Loved the free drinks (water, soda, coffee). There was a gas fireplace in the room, which was a nice touch. Also had robes in the closet and a mini refrigerator in the room. WiFi was strong. The Victorian home is very charming and I would definitely stay here again for another quick trip to Santa Cruz.

Das Warten auf Kaffee in der Linie war eine Verwirrung, aber noch nicht das Luxusgefühl meines Aufenthalts verringerte. Die größte Unannehmlichkeit war die Türen nach 10. Mein erstes Mal wartete jemand sofort da, aber das zweite Mal musste ich mein Fahrzeug aussteigen und von der Buzz anrufen, um keine Antwort zu erhalten. Ich habe nur eine Sprachmail. Schließlich kam ich rein, aber ich war sehr unbehaglich in diesem dunklen Bereich von mir selbst, und es dauerte genug, bis jemand anderes hinter mir hineingezogen hat. Ich schätzte die super bequemen gefilterten Wasser und Waschbecken, die ich wünschte, waren überall Standard. Ich habe einen gedruckten Empfang gefragt, aber ihr Drucker war ab und sie versichert mir, dass ich eine E-Mail erhalten habe, die ich nicht habe. Trip.com hat nicht scheint, dass ich meinen Aufenthalt abgeschlossen habe, so gibt es etwas ify unter ihrer Buchung und trip.com’s Glider.