Casanova - Wellness Center la Grotta Etrusca

This hotel is crazy. So many levels . Def not good if you have any mobility issues. The hotel is dark and depressing. The pool is gorgeous with an incredible view but no one goes in it because you have to wear a bathing cap . NOBODY wants to wear a bathing cap. There are old couches everywhere. Like everywhere. It’s The room keys weigh 500 lbs and has the name of the hotel and room on it (not safe ). The walls are paper thin . We had to use our iPhone flashlight to see the door lock . The lighting in the room is poor . The rooms are clean . Mattresses ok and towels are good. Cold Scrambled eggs and raw hot dogs. The breakfast is awful . The restaurant is huge and the staff don’t really care if you’re there . My pasta was good tho. Honestly I’m mostly good with anything but for such a gorgeous area this was truly disappointing . Will never come back . I gave it 2 because the cleaning staff is very efficient.

Nice and relaxing place. this is the second time at this hotel and it's really good! Wake up in the morning with a fantastic view over the valley. Very clean hotell and a nice swimming pool. You need to were a shower cap and that was very positive, no hair or other stuff in the pool. Easy and good breakfast the Italian way and the best coffee! A very good restaurant in the building next door The hotel is just a couple of minutes walk from one of the nicest small towns in Tuscany, San Quirico d ´Orcia. Beautiful village! Also very close to Pienza, Montallchino and other great cities to visit. Will highly recommend a stay here!

We have been coming to this little gem for 20 years, covid excepted. It is family owned, one daughter trained to be an architect and boy does it show. The views of the unesco protected valley take your breath away Each year more improvements are apparent There is a spa, indoor pool, gym and a grotto. In the grounds separately is another old building and that is the restaurant Barba Rosa The mediaeval town is 800 yards away and unspoilt They filmed Medici there

Hotel molto bello in un posto fantastico. Camera ampia, bella e pulita. Piscina esterna con un panorama mozza fiato e spa molto bella. Unica pecca la signora alla reception: maleducata e antipatica. Il suo comportamento pregiudica il fatto di ritornare. Stessa persona che si ritrova al ristorante adiacente. Personale di servizio gentilissimo e anche le altre persone alla reception. Rilevante anche il fatto che mi abbiamo fatto pagare una cifra al mio arrivo per poi bloccarmi il giorno dopo dicendomi che si erano sbagliati e che avrei dovuto pagare 50€ in più. Cosa che ho fatto senza dire nulla ma ci sarebbe stato da discutere.