Ambergris Sunset Hotel

Hotelier did not communicate. Very poor customer Service - communication absolutely non existent during the disruption caused by Hurricane Beryl. Stay had to be abandoned comments on the property are based on the complete lack of communication from any member of the hotel team.

Stay here and you won’t regret it. The owner is very helpful and knowledgeable about the area. You can contact him anytime with WhatsApp for any assistance. The property is small and very cute. We even got a free room upgrade because someone wanted to stay longer. The only thing I would mention is the neighbours dog barks a lot at night while they’re out and in the morning sometimes. The neighbour also collects bottles to recycle so that was quite loud outside the window in the mornings. There was also a strange “bathroom” smell at night that filled the room, but didn’t come from our room. Couldn’t figure out why or where it came from. Overall still very pleased with our experience and all the pros outweighs the tiny cons. The property is lovely and in a great location with complementary bikes to use for the day.

The hotel is really nice, located in the city center, sea front. The owner is nice and helpful, there are complementary bikes and some coffe and tea in the morning for the guests. Rooms are clean and they also provide towels for the swimming pool! Very nice atmosphere! The only thing that wasn’t good were the mattresses, both not very comfy in our room.

I had the best time ever, all the folks were very friendly and helpful. I felt safe the whole time I was there. The hotel had a warm welcome for me from Miguel the owner, he was very friendly and helpful, I loved the birds in the trees in the morning and I miss being there already and hope to return soon.

We had a great stay at this hotel. The staff was so nice, friendly and helpful. It was a relief to get back to our hotel at night where it was quiet - away from the downtown chaos. Great location - easy walk to many great restaurants, coffee, transportation and activities. We would recommend this hotel. Great value for the price.

Clean, clean, clean. Family run, breakfast/lunch on site, bar, quiet, , good AC, nice pool area, roof top patio for star gazing, accommodating, friendly, good location for food, ... Would stay again.

Calling this place a hotel is wildly generous. My husband is, shall we say, frugal, and wanted to balance our time in Belize with a more affordable option before we went to stay at Ramon’s. This place is in a sketchy area, the floors are torn up, the fixtures are corroded, the walls are dirty and cracked, the mattress is more uncomfortable than the floor because of the springs stabbing your back, the linens are full of holes, and the A/C doesn’t work. On top of all that, the door frame had a huge crack in it implying someone had tried to force it with a crowbar. We were supposed to stay for 3 nights, arrived late in the evening on the first night, and immediately knew we would not be staying any longer than that night. I got a last minute booking for the two remaining nights the following morning. I booked through ********** for both this location and the replacement, and tried to work with their customer service to get a refund. By the time the agent was done working with me, it was 10:45am. When I said we wouldn’t be ready to leave the room by 11am, the owner had the nerve to say he would only refund the third night. Run, don’t walk, from this place. It has no business being listed as available when it isn’t habitable.

We stayed at this hotel for over two weeks and loved it. Mike the owner is always present whether it’s to answer a need or to help us in our research of service like the rent of a golf cart or the choice of a diving center. The place is simple but well maintained. Whether it's the outdoor site (really nice to relax at the end of the day), the pool (small but always clean and maintained) or the rooms (small and very simple, with mini-refrigerator and air conditioning and that are cleaned daily) All this at a very low price. What more could you ask for? Moreover, the family restaurant offering breakfast and lunch is excellent and at a very fair price too. So if you are looking for a quiet place, with a beautiful view of the lagoon and the sunset, while being within walking distance of the center of San Pedro (plenty of restaurants, market, activities, public beach, harbor and diving centers) this is really the place to be. I highly recommend it.

I stayed here in an economy room, it was adequate, bed is okay but not really comfortable. Staff are friendly and helpful and the food was excellent. The hotel is well located most places are within walking distance. The area is generally quiet.