352 Guest House Hotel Boutique

Worst experience ever

This is a charming building on ann interesting busy street. The owners keep it very clean and it’s a comfortable little guest house in a handy location. Breakfast was nice. We enjoyed having a balcony to sit and relax and watch the world go by.

Yes the hotel is super clean and the staff is very welcoming.The breakfast was spectacular and the rooftop view with hot tub was amazing. I would highly recommend this guest house to anyone interested in staying in the city old San Juan full of history.

What a delightful and amazing place! The hotel itself is small (a great thing), and the rooms and halls are made of beautiful dark wood and incredible artwork and other collectibles of the owner. A very safe space in the middle of San Juan, multiple layers of security required to enter the building and/or individual rooms. Nice commons areas as well, and a rooftop lounge space (with jacuzzi) that affords panoramic views of Old San Juan! The staff is beyond incredible, catering to every need and request. Total professionals, always calling you by your first name (even the security system addresses you by name! LOL). Whether it’s answering questions, providing guidance about shops, restaurants, attractions, etc., the staff is so wonderful! Thank you Theresa and Freddy for making our stay unforgettable! The “included” breakfasts are not cold bagels and cereal… instead, it’s fresh cooked, made to order selections, from a menu. I tried a different one every morning, all were visually beautiful (see pics) and tasted great! Another 10/10 feature of our stay! Highly recommend 352 Guest House in Old San Juan…. You’re treated like royalty there! We’d definitely go back!!!

This is a beautiful place and I would stay here again. The property is beautiful, staff is kind and friendly, great breakfast and the location is super convenient. I was worried about not having a window in the room but the way it’s laid out the light is coming from the hallway through the window on top of the door so the room still gets natural light.

This place is wonderful! Freddy, the manager, made sure our stay was great. Hotel was spotless and rooms are very comfortable. We stayed in room 2 and it had a balcony overlooking the city street. Breakfast was free, and the food was delicious. We had the mango mimosas; yummy!

We loved our stay. Everyone was very helpful and nice. The fact that the building is over 300 years old is awesome. It's like being a part of history! It is an adults only hotel. This was the first time we have ever stayed somewhere that was adults only, that is now something we will look for in other hotels. Warning, some of the rooms have no windows. Not an issue for us. But every room has transom windows, there is always some light in the room. The bathrooms are pitch black with the door closed and the light off. If you have a car, you must use the ***** parking near the cruise ship terminal. Not a problem, you can drop off your bags before you park. Or, you can just roll them from the parking structure to the hotel. Use the street that runs next to Columbus Plaza up to the Guest House. Not such a long up hill walk. Calle Tetuan than curves up to Calle de O'Donnell. Then take a left on Calle de San Francisco. You get a delicious cooked to order breakfast every morning. The breakfast room is in the sunny little center courtyard of the hotel. I the best chai lattes every morning too. The fact that you can walk all over Old San Juan and come back to your room, be safe, comfortable, have peace and quiet is amazing. No Uber/Lyft needed. Warning for those of you, like me, that cannot do cold A/C. Due to the extreme humidity during this unusually hot summer, the Guest House is kept at 21-22c degrees (69-71f degrees). I cannot sleep with that kind of cold, I put a washcloth over my eyes and nose so my face so she wouldn't be too cold. I can't sleep if my face is cold. But the bed was cozy with blankets and comforter. We liked this place so much we started and ended out trip to the island here. I can't wait for our next trip just to stay here in Old San Juan,

My wife and I stayed here for 4 days, our first time in PR. As other guests have written, this is a beautiful place full of charm. We felt cared for as soon as we arrived, (thank you again Freddy for carrying my overpacked suitcase up the stairs for me!). The room was beautiful and spotless, the breakfasts were as good or better than any restaurant, and the entire staff were friendly and helpful. This is obviously a labor of love for this family, and they’ve created a beautiful place. If we ever make it back to old San Juan we will stay here.

I would 100% recommend this hotel. When you walk in you’re greeted by Freddy who checks you in and walks you up to your room. The room is scrupulously clean, the bed and pillows comfortable and the air conditioning can be set as cold as you like. The breakfast is a la carte and very delicious. What’s amazing is that when you walk back to your room it’s already been serviced by housekeeping. It’s in a great area for walking, eating and drinking. The staff is great. The only thing is if you can’t walk up stairs the place will not be for you. Other than that book this hotel and you’ll be happy you did.