Gastnutzer
31. Januar 2023
Extremely unprofessional treatment of guests, who demand what is written and promised in the reservation. During our stay, there was no internet, what is very important for job of my girlfriend. The bed linen and towels were not changed every day. On the request to change the room, due to poor and unfulfilled conditions, the gentleman, who is the director of the complex, did not agree with it. I also want to mention the conditioning with electricity consumption, as well as the removal and cleaning of garbage, every day, which we agreed on in a minimally polite way. it was definitely not written anywhere, and it's also not my job.
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