Hotel San Luis Place by Dorado

This is quite possibly the worst hotel booking decision I ever made. First of all, the hotel does not have a "beach" - it's a 6 feet strand of dirty sand which nobody would consider a beach since boats and water scooters are parked on it and by the water just in front of the beach. The "beach access" is by the sister Reina del Mar by Dorado - a sister hotel at a 10 minutes walk. You cannot even walk to it through the beach, as the access is interrupted, you'll have to take the main road which is ok a sunny day, but it becomes a river on any rainy day. The rooms are dirty. Just after I got in, I found several insect carcasses, that had been killed by previous guests god knows how long before. The window roller has several dark stains - maybe mold, maybe something else. The window roller and the curtains also hide a lot of dirt in between the window itself and the curtains. I did not investigate what this dirt is or how it got there. Several light fixtures in the room did not work (or perhaps, did not have any switch attached to them - either way they are useless). Unfortunately, two extremely bright lights on my room's patio worked very well, making it impossible to sleep at night without rolling down completely the window roller (so much for "ocean view"). I asked the staff to please turn them off, and their solution was to tape something on top of one of the two lights. Completely useless. I suspect that all the outdoor patio lights connect to the same light switch, so either you get lucky and get a room with broken patio lights, or you'll have to turn down the window roller to get any sleep. Rooms are "cleaned" everyday. I suspect this cleaning means towel change, making the bed, and mopping the floor. Unfortunately the maid keeps the door wide open while cleaning, with the unfortunate consequence that tons of insects and other animals (lizards, spiders) have the chance to enter the cooler room. 2 beach towels were provided at the beginning of my stay, but 2 days in the maid didn't replace one, and 2 more days in the maid didn't replace the second one, so I ended up with no available beach towels on my last day. Breakfast is decent. A small fruit place, a small combo of bread and jam and your choice of eggs. Coffee, juice and some snacks are available. It is NOT buffet breakfast. The only bright spot of my stay was the front desk agent, Natalia. She checked me in, checked me out and even helped me reserve the taxi to the airport the day before I left. She deserves to be working at a better hotel.

I went with my husband and son. The design of the San Luis hotel is a whole lot beautiful than many hotels on the island. Although, the rooms are nice and clean but nothing special. We stayed for four days and there was no room service. The restaurant had all kinds of food but the food in the San Luis Hotel is a little better than in the other hotels. The special dishes were very expensive. The juices and lemonades weren’t made with purified water and my husband had a terrible stomachache. The beach is beautiful, the only thing you have to keep in mind isn’t to go when the island is in dead seaweed season because the smell is terrible.

Es un hotel pequeño pero muy tranquilo lejos del bullicio y las multitudes, excelente atención, el desayuno muy bueno y variado, las habitaciones cómodas lindas, la playa privada es muy pequeña y las barcas que están al frente no dan ganas de meterse al mar. En general muy bueno.

Nuestra estadía en San Luis Place fue excelente. Rescatamos sobre todo la amabilidad de Pablo, siempre atento a todo. Las instalaciones excelentes. Y lo más hermoso fue la playa de Reina del mar, la gente super amable. Nos llevamos una gran amiga Jenny. 🥰