Decameron Aquarium - All Inclusive

Very expensive due to the price, very old hotel and a very bad atmosphere, when I arrived there was a smell like fish, I had a different expectation for the food, I thought I was going to enjoy very much, I did but not in the hotel not coming back to this one.

I’ve visited Decameron hotels before back in 2018. Unfortunately, this time this specific property was terrible. Hotel over all is very outdated, they only have two restaurants for all inclusive meals and one of them has always a looong line, this is ridiculous. The stuff is very unfriendly with a couple of exceptions. The drinks even worse. They also have 3 different ‘a la carte’ restaurants but just the one with seafood is worth it. In general bad experience, not planning going back here. For the money might as well go to DR or MX where you’ll get a lot more for your money. I used to love going to San Andres but not longer a Vacation option.

It is one of the best hotels to visit, and being part of Decameron provides you with opportunities to visit other Decameron hotels and the best beach club ever—the food, the restaurants, the drinks, everything. The Decameron Aquarium is the best.

Milers very bad impression of this captain we meet he has preference of what people he should be served and who don’t deserved or simply he decides and order as he pleases very highly eagerly, and in the wrong business people that works in customer service should be kind willing enough to do their job.and always know that customer services and customer satisfaction is priority and never judge people for their looks you will be surprised

I give this hotel an average status due to its personnel which elevated it greatly. Food, whilst not bad, wasn't great either. Specially when it comes to deserts. My main concern is with the hotel installations. They clearly lack maintenance. Unless you stay in the newest tower with the elevator, you will notice the rooms are incredibly deteriorated. Initially got a room in one of the older ones and after changing to the newer one it was a completely different experience. Not a bad place to stay at thanks to everyone but definitely be aware of these facts.

Beautiful room, wonderful staff, we had absolutely great dives everyday with 50+ feet visibility and lots of beautiful fish including a hammerhead. The seafood restaurant is the best and it's included your all inclusive meal. See the view of the restaurant from our room

Check-in was a joke. Go here and then there they can't find your reservation. Food was nothing to write home about. The complex needs a major facelift. The only reason I gave them a 2 was because of Felipe at the front door. He was the man. Helped with recommendations and the ladies for the tours. They helped plan our daily fun.

They go into youre room to clean and they check on youre wallet to see if you have cash and personal items and later a contruction worker goes in thru the balcony and take some money and leave the rest to make you think you still have all youre money, food only pork every day and they only give you 2 little pieces.

Not as good as they advertise it, premises are a little old, it’s obvious that there is a lack of interest on the guests, and guest services are really low quality. I certainly would not return :( wish it was better, in general I would say “disappointed”