Villa Elisa

Very pleasantly surprised with Villa Elisa. The hotel was super clean and comfortable and within a short walking distance from train station. A big shout out to Michaela, who helped us make a dinner reservation and was so nice and hospitable. Thank you for a great stay!

This accommodation is advertised as having 2 bedrooms and bathroom. This not the case it is a one bedroom with en suite. Yes, this is the case if you deem the bedroom 2 as a sofa bed in kitchen/sitting room. The bathroom is en suite and is only accessible via the bedroom. Making unsuitable for some family configurations ie ours mother with bad back and 20 year old 6’4 son. If you want a one bedroom apartment then book it was clean and refurbished to a high standard not that friendly in our experience definitely would not book again there are far better accommodation in Salzburg

Honestly the worst and most dishonest experience l have ever had with a hotel. Booked and paid 574 euros in advance for 2 apartments with 5 adults and 5 children. 3 days before we arrived, the hotel asked for the ages of the children which we gave them - ages 13, 13, 11, 10 and 9. When we arrived, in the car park the manager told us they had made a mistake and would charge us an additional 200 euros. We were relentlessly hounded by the manager and his staff that evening and over breakfast although they were unable to explain why they had not told us this before arrival. Eventually we paid an additional 100 euros and *********** have agreed to refund this - but not before our weekend in Salzburg was ruined by the stress and upset. Do not trust the owners of this hotel.

Walking distance to the train station, owners Klemens & Cagla were WONDERFUL to us. Buffet breakfast was delicious & very satisfying. Room was most comfortable. Would stay here again in a heartbeat, for sure!