DoubleTree by Hilton Hotel Salt Lake City Airport

You should have PLENTY of OTHER options than this hotel, so look elesewhere. The only thing good about this place location to the aorport. DO NOT TRUST if lady at the reception says 'you have two complimentary water in your room', and also DO NOT TRUST when she says 'the 3 dollar tag on the water is just there because its there. You will be fine'. As i was so tired and thirsty from 15+ hours of flights, I needed drinking water really bad. WhenI went up to the room, I saw two bottle of water which were supposed to be 'free' since she said it when I was checking in and handing me over free cookies. BUT, I saw the that says its only free for HILTON high tier members and it will be three dollars if you are not one. So, I had to run back down to ask her one more time whether they were FREE. She said the tag means nothing and they are free. Took her word and drank both bottles. GUESS WHAT?! Almost 10 hours after my check-out date, they charged me 6.xx dollars for TWO bottles of water! REALLY?! you guys charge me flr water AFTER deposit has been refunded? The place is old, cold and loud. The temperature sign on the shower tab is reversed, so I had to stand under cold water for few minutes until i figured out what was wrong. The room is big, but heater ******. Not enough heating to warm up the room. So...if you are reading this I am sure you are looking at other hotels in the area. STAY AWAY unless you are the Hilton high tiered member!

The double tree was very convenient to the airport and the customer service was excellent. We had an early flight and they provided a shuttle for us. The desk person was very accommodating when we arrived and helped me find a place to get an item I forgot for travel. Very clean and the rooms was very large. My wife was very appreciative of the warm temperature in the room. Will definitely stay there again.

From check in to to check out, this is one of the best hotels I’ve ever stayed at. The restaurant/lounge has great food and a good beer selection. I would consider this a perfect business stay near the airport. Good location and great amenities. Highly recommend.