Minneapolis Marriott West

We stayed here when we were in town for a wedding. At first glance it looks like a really nice hotel BUT if you want to get any sleep make sure you bring ear plugs and get a room that does NOT look over the lobby. There was so much noise coming through the balcony door it was like our bed was in the lobby. With a wedding at the hotel (lots of drunk people) and a football game on the TV the noise was so bad we had to put the A/C fan to "on" position all night to try and drown out the noise. But that couldn't cover up the noise from all the drunk people in our hallway talking very loudly, dancing, laughing, and slamming doors from midnight until 2 a.m. When called the front desk they said they would take care of it but they did nothing. We would NEVER stay here again!

Upon checking into the hotel, we told the front desk staff that we had 2 dogs at least twice. Not once did we fill out additional paperwork or leave a cell phone number for emergencies. There was a wedding and hockey tournament visitors at the hotel that weekend and the halls were very loud all night. Our dogs are not constant barkers but did bark with all the commotion a few times during the night. The following day we left the room for a game and upon our return, there was a letter taped to the door. The letter said that we needed to remove our dogs or stay with them and not leave them unattended. They were barking so the staff went into our room to "calm" down the dogs. Not a single phone call was made to let us know of the situation. Our dogs are not vicious but who just goes into a room with dogs they don't know to "calm" them down?! Terrible way to handle the situation and since it is a pet friendly hotel, you would think they have protocols in place for situations like this. We have stayed in hotels for the past 3 years with our little dogs and have NEVER had an issue. HIGHLY RECOMMEND TO NOT STAY AT THIS HOTEL IF YOU HAVE A DOG WITH!!