The George in Rye

We all had an amazing evening here. The food was on point as per normal but the staff seems to have been elevated in standards and knowledge, George the manager had a great knowledge of wine and food and it was great to see they have started to stock proper champagne rather than just the English variant, controversial I know but hey ho. The LPR went down well with our meal. I must mention Max and Eddie, both very attentive and gave us a great night.

Loved everything! Design, art, cozy room maintained integrity of old style AND updated. Delicious food & cute bartenders! Had the best oysters & seabass! The interior design, art, furnishings are well curated, chic & playful. I highly recommend. Visit off season if you don’t like crowds. A Thank you!

Lovely lunch in Rye, a special place. Had the fish and chips and the risotto. Followed by the sticky toffee pudding (of course), and the cheese plate. Great service from Ruyman our waiter and nice atmosphere. The George is right at the top of Rye near the Church, and also has rooms.

I knew it is an old hotel and walking up 43 stairs wasn’t really a problem (although some aren’t good for large feet). The room floor was uneven unsurprisingly in view of the hotel’s age but occasionally I felt as if I was falling! Breakfast is very expensive (in my opinion) so went elsewhere, as I did for dinner. Great shower but my usual gripe is that there were no handles to steady yourself, I’m sure it’s not just older guests who would appreciate those. I didn’t have much interaction with staff but check in was efficient. Happy to find that street parking right outside was free 6pm-9am and then only 95p for two hours.

Beautiful hotel and fantastic staff. My first time in rye and what a beautiful town, but what really made our trip to rye was the amazing hotel . The bed was so comfortable that was like to sleep in a cloud. Fantastic food and service on dinner with delicious cocktails. Was my first time but will not be the last . We will be back

Bit disappointed on arrival. Room average for £319 a night. Staff not really bothered. Pity they don’t serve you if you sit outside. Walking through the courtyard in the rain isn’t great. Had a lot of noise from the room above. Did complain but made no difference. Best thing about the stay was Ruyman in the restaurant. So friendly and professional. The rest of the staff could learn a lot from him. Breakfast great. Dinner choices limited

We have recently moved down to East Sussex from London. I cannot believe how rude the manager was to my husband. We had gone there for lunch for my birthday. We had never been there before and certainly won’t be going back. My husband had mussels which on tasting felt they were off. I tried one and didn’t like the taste either. We spoke to a very nice waitress who took the plate away and asked if he would like to order something else. The manager then came to the table and said to us they have tried the mussels in the kitchen and they’re fine so you will have to pay for them. If there has ever been a problem with one of our meals at different restaurant it has always been dealt with in a polite manner. I’m sorry this manager was not polite at all. The person next to us also said her burger was really dried out. That was the first and last time we will be going to the George in Rye ever again.

Just had lunch I. The restaurant and was served raw chicken. The waiter apologised and acknowledged it was raw and removed it from the bill. Great but how can something leave a kitchen uncooked?? I’m no Gordon Ramsey but before I serve my family I check it’s cooked…. Wouldn’t go back or recommend

Utterly disappointed by management’s attitude, not seeming to care about making things right for us or responding to us or *******. We stayed here for our mini-honeymoon; our first break ever away from all three of our kids. Our stay was ruined on the first night when we were woken by the sound of thousands of bottles being smashed. We’d paid for a luxury room and informed the hotel in advance we were on honeymoon, yet they decided to place us in a street-facing room, on bin-collection day after hosting a wedding (presumably with lots of empty bottles) and didn’t inform us that the windows in the room do virtually nothing. As such we were woken around 6:40am and it took around 20mins for the numerous glass bins to all be emptied. I called reception at the time, but as it was so early, the night manager said they completely understood and would let the morning receptionist know. We heard nothing all day and had to raise this and other issues upon checkout. The manager was not available at checkout and no alternative contact seems to be the standard for this hotel. In our two night stay, we also experienced staff swearing at each other at the bar, as it seemed one chap had finished his hours and wanted to leave, and the other didn’t want him to go as they were understaffed. The short-staff problem continued the next night when, on a Tuesday at around 6:45pm, it took us half an hour to get two drinks. The queue was only three-deep, by again there were only two staff and one mentioned that she was new. As per the photos, the bathroom in our “luxury room” had a few issues as well that I reported on our checkout. I was asked to contact the manager via email about our issues, which I did the day after checkout. It took him around a week to respond and while he was apologetic, he didn’t offer any refund and hasn’t responded to any of my emails since; or indeed to *******, who also tried to call them for us to discuss these problems. Even when I’ve experienced poor service or issues before, I’ve rarely come across such indifference from management to fixing the problems and making things right for their customers…very poor right from the top.