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Neueste Bewertungen für Hotels in Rusutsu

The Westin Rusutsu Resort
4.6/569 Bewertungen
I had reservations for 2 rooms for a group of five for 3D2N on the 3rd week of December 2022. While the property is well kept and ground were impeccable, the check-in process is the worst experience I ever had in all my stays with the Marriott group of hotels since the 90s. It took an hour & 15 min to check-in, all because of some cultural pride of not finding the right people to do the job right from onset: at the drop off at the bellhop to billing at the frontdesk. The bellhop was a tall young Japanese lady who could not speak English at all. I was attempting to walk to the frontdesk as there were 2 coaches off loading guests simultaneously & I did not want to be caught with this large group of ten or more tourists. She refused not once but thrice with her out stretched arms to stop us from proceeding to the frontdesk with our luggage. Apparently, on highsight, she thought we were part of the other group & wanted to contain and corral our luggages. I gave up 😖 & regretfully let her & her co-workers take our 7 pieces of luggage. At the check-in, a young male bellhop assigned us to a senior looking male frontdesk staff who could not speak or understand English very well. It took him a while to get the paperwork done & when presenting the bill to be paid up full, it did not match the reservation booking which was a significant amount. It dragged on for another 20 min going back & forth with him. Using google translator helped a bit but again he could not reconcile the booking … I had to demand for our check-in to be handled by someone who could speak English but he refused & continue trying to communicate to me in his poor English. I had to raise my voice for help; kept asking him to let another senior member to assist us. Which caught some attention eventually. Fortunately, a young French lady who speaks Japanese & English, ironically was assigned to Japanese guests 🙄 came to our rescue. By this time, 45 min has elapsed, my family by then discovered our luggage has gone missing ! The silly bellhop tall Japanese lady who cannot speak English had grouped our bags with the larger group. She wanted to do her job well BUT did not understand there we were not part of the other group 😡 So silly way to run a simple hotel operation. Any attempts to ask any on the non-speaking Japanese staff to get an English speaking failed. It had to do with some silly cultural pride of not being competent to do their job that created this stubbornness and refusal to get an English speaking staff. Why 2-star rating instead of 1-star only because the English speaking French lady staff helped me to bring the billing attention to the duty manager who apologized for the delay & he resolved the billing issue eventually. Take note, I just stayed at The Westin Las Vegas a month ago in November & it took less than 5 min to check-in. What a stark contrast between this Westin Rusutsu & Westin Las Vegas. Shame that this winter ski resort bearing the Westin brand had
The Vale Rusutsu
4.5/551 Bewertungen
We enjoyed our stay at the Vale, the apartment was well equipped and it’s a good spot to access the slopes. The onsen is a massive plus point if that’s your thing. We loved it. Rusutsu itself has some great skiing if not at the same time being ever so slightly odd - from the snow covered theme park at the base of the slopes to the animatronic dancing and singing bears…. The apartments are well equipped with everything you need as you would expect given the cost. Reception staff looked younger than my children so sometimes getting service was frankly hard work…the room included breakfast which actually means breakfast tokens - going to the places that provide breakfast is a good 10 minute walk so we reverted to using our vouchers to buy stuff from the onsite cafe the night before so we could get out to the slopes ina timely fashion. The locker room is lacking in bench space and the lockers themselves were on the very small side and not heated which really surprised us for a property so new. Your damp ski boots were still damp the next day so we took to taking them to our room to dry out overnight.
Rusutsu Resort Hotel & Convention
4.4/591 Bewertungen
我が家は毎年夏場にお世話になってますがトータルで大満足の定宿になっております。 確かに皆さんがおっしゃる通り繁忙期は朝夕共にレストランは長蛇の列もちろんウェスティンも同じく長蛇の列です。 しかし道央の中心にありアクセスも便利ニセコ、洞爺湖もすぐだしや道産の食材をたくさん食べれて景色は最高で遊びも身体を動かすアクティビティも充実しているなんて都会に住んでる我が家には最高に贅沢なことです。 並ぶのが無理、静かにしっぽり旅行を楽しみたいなどと思われるかた向けでは無いのかもしれませんね。 施設内が広大なせいか私は都会の繁忙期より時間の流れや人の混雑度が全然違うように感じますが… 素敵なホテルですよ。 新しくできるウェルネス部屋も楽しみです♪

Häufig gestellte Fragen

  • Welche Thermen Hotels in Rusutsu haben die besten Kundenbewertungen?

    Bei ihrem ersten Besuch in Rusutsu fällt es vielen Gästen schwer, sich für ein Thermen Hotel zu entscheiden. Wapura Rusutsu,Rusutsu Resort Hotel & ConventionundThe Vale Rusutsu sind laut den Informationen von Trip.com beliebte Thermen Hotels mit guten Bewertungen und eine gute Wahl für Ihre Reise.

  • Bei welchen Thermen Hotels in Rusutsu kann ich beim Frühstück regionale Gerichte probieren?

    Mit einem köstlichen Frühstück können Sie gut in den Tag starten. Bei Rusutsu Resort Hotel & ConventionundThe Vale Rusutsu können Gäste ein Frühstück genießen, das typisch für Rusutsu ist.

  • Welche beliebten Thermen Hotels in Rusutsu haben Parkplätze?

    Wenn Sie nach in Rusutsu fahren möchten, könnten Sie hier übernachten: Rusutsu Resort Hotel & Convention,The Vale RusutsuundWapura Rusutsu Diese beliebten Thermen Hotels haben Parkplätze.

  • In welchen beliebten Thermen Hotels in Rusutsu kann ich regionale Gerichte probieren?

    Wer sich für regionale Gerichte interessiert, sollte hier übernachten: Rusutsu Resort Hotel & ConventionundThe Vale Rusutsu . Es gibt viele bekannte Restaurants mit regionalen Gerichten in der Nähe dieser Thermen Hotels.

  • Welche beliebten Thermen Hotels in Rusutsu haben Nichtraucherzimmer?

    Viele Gäste legen nicht nur Wert auf die Qualität der Zimmer, sondern auch auf frische und saubere Luft in den Zimmern. Rusutsu Resort Hotel & Convention,The Vale RusutsuundWapura Rusutsu sind beliebte Thermen Hotels mit Nichtraucherzimmern.

  • Welche beliebten Thermen Hotels in Rusutsu haben kostenloses WLAN?

    Beim Thermen Hotelaufenthalt ist ein Internetzugang für Urlauber und Geschäftsreisende gleichermaßen wichtig. Rusutsu Resort Hotel & Convention,The Vale RusutsuundWapura Rusutsu sind beliebte Thermen Hotels in Rusutsu mit kostenlosem WLAN.

  • Welche beliebten Thermen Hotels in Rusutsu haben ein Fitnessstudio?

    Basierend auf den Trip.com-Nutzerbewertungen: Rusutsu Resort Hotel & Convention ist ein sehr beliebtes Thermen Hotel mit Fitnessstudio.

Hotelinformationen für Touristen

Anzahl der Hotels3
Anzahl Bewertungen213
Niedrigster Preis90 €
Höchster Preis3.184 €
Durchschnittspreis (am Wochenende)507 €
Durchschnittspreis (unter der Woche)479 €