Best Western River Cities

I checked into the room they kept my deposit because it smelt like **** never smoked in the room they basically kept my money for smelling like **** worst experience I ever had also cooperate said they have to show proof never showed proof jokes

We stayed in a king, very clean, very roomy. Hotel remodeled after Covid. Room had all the amenities you expect. Awesome breakfast. Friendly staff. Very affordable rate. Our third stay here, always great. Within walking distance to restaurants and a sports bar.

Great bed. Walk in shower and its very close to the Ashland Town Center mall. Across the street is a Flea Market. Very nice employees. Enjoyed the unplanned stay because of storms. The employees were very nice. The room was on the top floor three floors in the building and had a view I could see what was around the area since I was unfamiliar. It was unplanned due to bad thunderstorms but nice size king room and again so many places to eat walking distance and even a flea market across the street.

The hotel has been newly renovated, reopened in March. I had previously stayed here and could tell the improvements. The staff is very friendly. The hot breakfast was good with many options, something for everyone. When in town, I would stay again.

What a pleasant experience we had! Clean rooms, comfy beds and great updated bathrooms! The pool wasn't open but we don't use that anyways.

I arrived in the early afternoon- Was greeted by the friendly receptionist and went to my room. My room smelled nice as that was something I worried about with some of the reviews I read here. There was also a couple restaurants within walking distance which I found super convenient. There was a nice sitting area outdoors and plenty of well lit parking. My bed was comfortable and I had a great nights sleep! Thank you Best Western River Cities for a great stay!

We were only there for one night but enjoyed our stay. It’s close enough to local amenities but yet nice and quiet and peaceful. The staff are top notch and helpful and the place is nice and clean and updated.

Stayed 2 nights in your Corbin location and 1 in Ashland. Both stays were positive experiences. Would highly recommend either. Convenient to restaurants and shopping. Clean, excellent breakfast bar, courteous employees, comfortable beds and internet service.

Recently stayed at this "recently remodeled" location for an event. The gentleman at check in was very nice and the lobby was clean. Not long after arriving in our room, we discovered that the AC unit was not functioning properly. We booked this king room several months ago. After calling the front desk, we were told that there were no other king rooms available and that maintenance would not be available until the next day. We had to leave our stuff in the king room and sleep in a smaller room for the first night. Maintenance took care of the unit the following morning. We went back to our king room for the remainder of our stay. We could hear doors being slammed all around us for the 4 days and 3 nights we were there. We could also hear people walking around and stomping on the hallway above us. While housekeeping did leave us fresh towels in a bag outside of our room, they did not clean our room or remove trash for the duration of our stay. On the last day there, our thermostat stopped working. The lady that took care of breakfast was super sweet and they did have a nice breakfast layout. When we checked out, our total was higher than what was booked on the BW website. The lady at the desk at checkout said there was nothing she could do about it. I have reached out to the manager three times to rectify the situation, but nobody has bothered getting back with me. Doubt I will ever stay there again. Has the potential to be a nice place.