SureStay Hotel by Best Western Rossland Red Mountain

Room was quiet, bed was comfortable. Breakfast was good (coffee, tea, juice, toast, muffins, hot and cold cereal, yogurt, apples). Wifi was good. No housekeeping over a 3 night stay. Had lots of towels but had to ask for extra shampoo and toilet paper twice.

Good luck checking in. You can hear them chatting in the back but they don't respond even when you're yelling. Guy walked out wearing ear buds staring at his phone. Didn't look at me for at least a minute. Service staff need to out their phones away.

Satisfied with our stay, clean room with two comfy queen beds, and awesome TV - we watched the hockey payoffs.

We were only there the 1 night on a business trip but the stay was great, the young lady at front desk was very knowledgeable as to where to eat and as for the hotel it was quit, clean and up to date. Conversation with the manager in the am was very pleasant. THANK YOU Mr Bromwell

We were going to the ski hill for New Year's Eve celebration and this hotel is very close to the hill, restaurants/pubs, as well as the town of Rossland. The hot tub was in great condition, a perfect soak on a cold day. Staff were very friendly and accommodating.

Just ok. Internet runs slow and pages load up slowly. Tv is not adjustable on settings and picture is so dark and with volume maxing out at 25. Couldn't even run the fan or ac when trying to watch a movie. Hot tub has 6 jets running and with one being powerful enough. Would be a nice touch to have two plastic chairs at hot tub area to place towels and clothes on instead of on the ground! Hoping for at least a half decent breakfast in the am from only 7 am to 9 am just to know.

Disgusting. Most of the room was visibly dirty - dirty bed ruffles, floor, walls. Couldn’t even be bothered putting the pillow cases on the pillows. Breakfast included?? That’s another joke. An apple, individual yogurt? Then don’t advertise breakfast if you don’t serve one.

Great location, 6 minutes from Red Mountain Resort. Quiet, clean, safe; but it is a basic motel. Beds were very comfortable but the pillows were below average. Breakfast is just ok. The only negative is that you have to ask for housekeeping and then they don't do a complete job.