Mediterraneo Bay Hotel & Resort

In jeder Hinsicht hervorragend. Ausgezeichnetes Personal: Inmas Freundlichkeit und vor allem Mireyas Sensibilität. Auch das Kochpersonal war dank des Chefkochs positiv. Letztendlich werden wir mit Begeisterung zurückkehren.

All-Inclusive-Reservierung für zwei Wochen mit Baby. Zunächst einmal ein mehr als unangenehmer Empfang, tatsächlich lächelt das gesamte Personal nie, niemand spricht Französisch, nichts ist auf Französisch geschrieben, zu glauben, dass wir in diesem Hotel keinen Urlaub machen dürfen. Bereitstellung eines Zimmers mit einem für die Abendunterhaltung vorgesehenen Baby. Schade, da wir wussten, dass es keine Doppelverglasung gab, warteten wir drei Nächte, bevor er uns ein anderes Zimmer besorgte. Lassen Sie uns nicht schnell über die Sauberkeit der Zimmer reden. Wir kamen im Zimmer mit Haaren auf der Toilette an, die während unseres Aufenthalts nie entfernt wurden, die Bettwäsche des Babys wurde nie gewechselt und der Spiegel wurde nie gemacht. Ich stimme zu, dass sie nicht viel Zeit haben, das Zimmer zu reinigen, aber die Toilette hat meiner Meinung nach weiterhin Priorität. Das Essen ist sehr eintönig, dazu gibt es zu viele Leute, alle treten aufeinander und die Spanier sind in dieser Region nicht schüchtern. Wenn Sie außerdem nicht zur genauen Öffnungszeit des Buffets erscheinen, müssen Sie sich sicher anstellen, um das Restaurant zu betreten, da es meiner Meinung nach ein dummes Ausweissystem gibt. In anderen Hotels gibt es farbige Armbänder und das ist viel praktischer. Das Kinderbecken ist überhaupt nicht sicher, die Poolfliesen liegen auf dem Grund des Wassers ... Außerdem verrutscht das Lenkrad des Autos usw. ... Das Hotel ist angeblich für Kinder gedacht, aber das ist es nicht. Es gibt nicht einmal eine Engelstafel Um das Baby auf der Toilette zu wickeln, müssen Sie es entweder am Pool tun oder zurück in Ihr Zimmer gehen, wenn Sie das Glück haben, sofort den Aufzug zu haben, denn auch das ist ein Problem.

Hotel is beautiful. Very Spanish not many English but that’s not a bad thing as there’s no rush for getting sun beds. Food was delicious and all very fresh. The hotel and pool areas were all spotless. Such a lovely hotel we can’t wait to return.

I stayed here as a family of 3 adults 1 child during May half term. Overall the pools were fun for my child but I was disappointed for the price we paid. I will elaborate if you wish to read a long review... Check in - we arrived at 9.30 pm and Alba on reception was very friendly and helpful and sent us for dinner before checking us in as they finish serving at 10pm. Luis (who was great all week) helped us find the correct restaurant as there are 3 near the lobby. His English is limited but always very friendly and helpful. Things then went downhill as the lady at the restaurant insisted on a room number or wristband but we hasn't checked in yet, we persuaded her eventually but she struggled to understand why I hadn't checked in yet. Room- was a good size, clean and had the sea view we paid for. The Balcony chairs were a bit flimsy and the balcony wall was a bit dirty. Again things went downhill in term of the door lock. The handle had been loose and difficult to get the door to open from arrival but twice during the holiday we were locked out of the room due to the door lock being faulty - this was for hours at a time. Initially the lady on reception was very curt and suggested it was my fault for storing the key near my phone and didn't apologise - gave us 2 new keys which didn't work either (like I said this was an issue with the door not the key). Someone was sent to fix it which took over an hour. The next day we got locked out after breakfast and I hadn't taken my bag so had to money or sunscreen. By 11.30 it was still broken so I politely but firmly asked for them to hurry up as the whole family was stuck in the bar inside as we didn't want to get sunburnt. About 15 mins later a maintenance man was sent to the room luckily we found him as he was able to check our keys worked before leaving, he was very friendly and helpful. Pools- This is where to hotel should excel but again it was let down by some issues. The lagoon pool near the new swim up rooms was shut on and off throughout the holiday, not sure why we were thrown out by a lifeguard one day and on another day it was full of palm tree offcuts as they were chopping them back by the pool (not sure why this wasn't done before the opened for the season or before the pool was filled up after shutting it?) There was some confusion by Jet2 who insisted this pool was fully open- but it wasn't. The main adult pool is OK but can get busy as the other pool was shut. The children's pool with the fire engine seemed great but the water didn't turn on till 11am (my child really wanted to go in right after breakfast at 9.30/10am). It was poorly maintained on close inspection, quite rusty in places and some broken bits (again I would expect this to be fixed out of season). The slide pool was good for older children but most of the nearby sunbeds the elastic or height adjustment is broken so not very comfy. Lifeguard provision was hit and miss - there are 2 lifeguards which patrol all pools but seem