Hotel Best Sabinal

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Just returned from a week stay at Best sabinal. On arrival the receptionist was very polite and spoke quite good English. Quickly checked us in and sent us off to our room. It was a very long walk from the lift to our room so if you struggle walking I'd suggest requesting a room closer to the lift. I wish we had paid extra for the sea view as the view at the back has a lot to be desired, however we were only in our room to sleep so this wasn't much of an issue. The room itself was very spacious with two double beds and a single for 2 adults and 2 children, fridge and a very big bathroom with only a shower. Aircon was great and kept the room nice and cool but this did occasionally blow out a very bad smell. Maybe this needs looking at? We where in room 324. My parents also came on holiday with us and had our 3rd child in their room with them their room was considerably smaller than ours. The maids came and cleaned our rooms daily. Always pleased to come back to the room to our beds made and fresh towels. The bathroom could do with a deep clean, the grout in the tiles around the shower is black and there is a crack in the shower floor which I can only imagine will be causing some water damage underneith. We all enjoyed the food. Breakfast was the best my children loved the pancakes and churros every morning with chocolate spread and we always found something to eat at other meal times as there's so much choice. Even for the fussiest of eaters you can get burger, hotdog, pizza and chips at every meal if you wanted. As a group of 7 we always found somewhere to sit in the dining room but did find ordering drinks at lunch and dinner quite challenging because of the language barrier. We would order a pint of beer and be brought a jug, or ask for a jug of pepsi for a few of us and be brought one glass or just not being asked if we wanted drinks at all. It would be better if you could help yourself to drinks like at breakfast time or have some sort of app you can order on. This is a very Spanish hotel which is what you expect when you go to Spain. There were very few English speaking guests and staff. It was again quite challenging with some members of staff when ordering at the bar as they didn't always quite understand when you try to order but we did always manage to get what we wanted. My children joined in the mini disco one night, this is only on every other night, it would be great if it was every night to entertain the children. The first time they joined in at the end they were giving out certificates and literally every other child joining in the mini disco received a certificate except my two children who were visibly upset by this but we didn't realise, because of the language barrier that these certificates were for attending the kids club. My children attended the kids club the day after, they were the only English speaking children there and the entertainer did try her best to speak to my children and include them when I went to collect th

Back home earlier today after a fortnight at this fabulous hotel. When we pulled up I was a little concerned, it's by far the biggest hotel we've ever stayed in! However there was no need for concern, everything was great from the room to the public areas. I can't heap enough praise on all the staff, they were polite, friendly and courteous. I didn't come across a single miserable face in two weeks. When we arrived, I had an issue with the balcony door and it was quickly resolved. The hotel was decorated ready for Halloween, and staff entered into the spirit of things. The hotel is in a marvellous location across the boardwalk to the beach and all lovely and flat, so great for walks. We were AI and the choice in the restaurant was always varied. We had a sea/pool view and the sunrises were amazing. I'm not sure what it would be like in High Season (and don't intend to find out) but always loads of sunbeds and easy to find a table in restaurant. I can't comment on the entertainment as both my husband and I prefer to sit outside but I didn't hear any complaints. All in all I'd recommend Best Sabinal and will definitely be back, maybe in May.

We had lovely holidays in this hotel, room was very comfortable with lots of space, big balcony. They have great location just beside the sea and nice quiet beach that was our place every day! Staff was very helpful with everything, snack bar always full of food for our two boys, sun was shining... We had everything in there! ❤️ Thank you!