Unica Suites Rome

The experience was terrible, the staffs were unfriendly and unhelpful. I had struggles connecting the WiFi, when I reported to the hotel’s hotline, they instructed me to enter the wrong password and noticed me later that the entire WiFi system in the hotel is out of service. I subsequently called the hotel to obtain the password for an alternative WiFi, the staff neglected my inquiry and told me that the WiFi is down at the moment and wouldn’t allow me to try out the other available WiFi. The check out wasn’t smooth since the reception only cared about telling us to pay the city tax and ignored the issues that I had while residing in the suite. The facilities of the hotel is extremely old and seemed dirty and disgusting as if no one has been in this hotel for ages. The hotel definitely became my worst experience in Italy and has made me hate the city of Rome.

Very convenient location, just 5 mins away from the Trevi fountain. Staffs are very friendly, room is spacious!

位置很好，步行去許願池5-10分鐘，步行去巴貝里尼宮3分鐘。 建築有特色，房間也很不錯，有微波爐和熱水壺。

服務人員態度很好 位子離市區也很方便 只是路有點不太好走石頭街道 但其他都不錯👍🏻

Très belle chambre dans un cadre superbe dans des maisons typique romaine