San Anselmo

We have previously stayed at sister hotel “Hotel Aventino” which was wonderful so decided to try San Anselmo this time and we were not disappointed. The hotels are located up on Avertine Hill in a quiet neighbourhood and if you don’t mind walking they are in easy walking distance of all the major attractions. San Anselmo is a very well appointed boutique hotel with plenty of beautiful spaces to sit and relax inside and out. Our deluxe double room was absolutely gorgeous, very comfortably, clean and spacious. The bathroom was also very spacious and well appointed. Breakfast each morning was fabulous with plenty of choices with tea or coffee brought to your table. You can choose to eat in the dining room or out on the terrace in the garden. Staff were very professional, friendly and helpful. We stayed for three nights and thoroughly enjoyed our stay here and would highly recommend it to others.

This was a very disappointing stay after reading the many positive reviews. However, the location is excellent, the neighborhood is quiet and the surrounding area is beautiful. We received no instructions for the room, the city or anything else upon check-in. This was in stark contrast to the other places we stayed on this same trip in Italy. It was early for check-in when we arrived and we were grateful that we could have access to our room, so we didn't think much about it, dropped our things then left to explore the city. Upon return, we had no idea how to navigate our very hot room. It was then that we were curtly informed of several of the "features" of the room. This would have been very helpful to know upon check-in. The room and bathroom were both small and uncomfortable. The bed was very uncomfortable with two hard pillows and two equally hard pillows provided in the wardrobe. The entry to the tub/shower was difficult to navigate which would be an issue for some older individuals. In addition, both my husband and I felt a clear disdain from the staff. I went to the lobby bar before going to dinner. The bartender was clearly annoyed at having to serve me. When my husband came down (about 30 minutes later) and ordered a cocktail off their menu, he watched the bartender pour about a quarter of a shot of rum (the only alcohol) in his drink. We decided it was a good recovery drink from the hot day. We are convinced that they do not like Americans, so if you are not from America, hopefully you may receive good service here.