Leonardo Boutique Hotel Rome Monti

酒店非常不錯，很乾凈整潔，位於羅馬市中心，離各個景點的距離都在15-30分鐘左右，酒店附近購物美食非常方便

滿意房間很大

Quanit hotel, loved the location within walking distance to everything! Did not need a taxi to get to the major attractions or shopping, it is in the district of Monti, very safe and known for really good restaurants, if you are young it has a great night life close by. We are retirees but the night life was not close to the hotel where it would bother us. The Hotel had an excellent buffet, room service was prompt, very clean and comfortable bed. On the downside they did not allow us to use the spa during covid and claimed it was not allowed. However we stayed at a previous hotel days prior that had a spa and we did use their spa. We were not given any credit for the spa which was the main reason why we booked this hotel. There is a spa 3 doors down from them and that was fully open so I feel this was an excuse not to open the spa. Other than that I would recommend it.

Worst hotel we’ve stayed at in Italy. The air conditioner is so low that it barely travels to the entire room. Room was so humid and smells like a nursing home. On our last night, the air conditioner for the entire floor was broken and the hotel didn’t offer any accommodations. Breakfast offerings were terrible. Front desk didn’t really speak English. Housekeeping barely cleaned the rooms and didn’t offer enough toilet paper. Staff couldn’t give us a blanket when asked. The hotel lobby and place to eat breakfast is always hot and humid, no air conditioner. Never coming back to this hotel again! Worst experience ever!

The hotel itself is clean, there was no tea or coffee facility in the room for whatever reason and it’s located in the centre which is great.. But where is the service?!... It’s a quite pricey hotel and in our experience the staff were rather unwelcoming especially the restaurant staff, terrible! We missed the breakfast by 5 mins on our first day and the man with glasses said “closed”. Okay, I accepted that breakfast is over and the restaurant is closed. I asked him if it’s still possible to have a cup of coffee, then he cursed porco dio while banging dishes. I understood what it meant despite of my non italian heritage. cursing at guests is not only inappropriate but extremely rude! The next morning, we returned for breakfast and it was disaster! No coffee, no cutlery, most importantly no service! Waitstaff running around in chaos, completely disorganised. They were already out of foods by 9am.... definitely not coming back. Rome is a beautiful city because of the Roman ancient history for which tourists are spending their money for, but what will this city offer without it?! there’s no need to curse, a little more respect would be appreciated..

The hotel is great. The only issue was their air-conditioning was not working. It is still cool enough at night. to sleep. My positive experience before we left home, Sabrina, one of the front office people set up our port and airport transportation. The hotel is very clean and pretty quiet. The employees are very nice and helpful. The included breakfast has a lot of choices. The location is prime in central Rome within walking distance of most of the major sights. There are a lot of restaurants in close proximity. We would gladly stay here again.