Gastnutzer
8. März 2023
My husband, son and I traveled to Rock Hill for a soccer tournament taking place nearby so chose this hotel based on the fact that it's only five minutes from the soccer park, was affordable, allowed pets and had an indoor pool (for some fun after the games). While it had all of that, we did not have a great experience and I'll say that we are generally pretty easy travelers and forgive a lot and expectations match what we spend but that being said, the whole hotel felt grimy indoors and out. The hallway carpets were frayed and looked dirty. The water fountains in the lobby didn't work. The hotel gym was not open for use with no explanation as to why. The grounds outside were covered with cigarette butts and generally looked uncared-for. The stairwells were GROSS...trash, dead roaches, spills that clearly had been there a long while. Our room smelled like wet dog (granted, we did travel with a dog so were assigned to a pet room) and we're not 100% sure the sheets and comforter were clean. There was what looked like dog pee on the doors of the bedroom. The bathroom was clean but worn. The sofa was saggy and stained and when we pulled out the bed for my son, the mattress cover was stained and gross. I had to go down and ask for sheets and a blanket as they were not provided but they were "out of pillows". The TV was very glitchy (not sure if it was the TV or the cable) so watching TV was annoying so we finally gave up. I went downstairs to check out the breakfast towards the beginning of service but only grabbed coffee as the area was overly crowded, filthy and the offerings were meager so we went elsewhere to eat. We stayed as it was only for one night and we were too exhausted to try to find a new hotel and I knew that there was no vacancy due to the tournament so did not ask for another room. There has to be another better pet-friendly hotel in the area, don't stay here!
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