Grand Decameron Panama, A Trademark All Inclusive Resort

The staff were very nice and welcoming. Wished the rooms were a little bit cleaner in the sense of the bathroom because there were lots of flies coming out of a hole under the faucet. But overall great food and view

Need more maintenance, the personal is not enough but the service is very good specially at the steakhouse, need more information when people arrive, not room service and the plus area need more attention and more personal, I celebrated my husband’s birthday with 54 people and the personal help me a lot with the coordination of the event, need a lot of maintenance in rooms and pools and improvements for older and disabled people, the transportation is not enough with 2 vans.

Have been wanting to travel to Panama and stay at the Decameron for many years,well I did. I was not expecting much after reading the reviews but I was pleasantly surprised. Rooms are basic but I had the best view on the 3rd floor( oh those stairs) of the beach and part of the pool. I had requested a lower floor due to mobility issues but room location in Block 16 was close to the main lobby ,buffet for breakie and lunch and a few ala carte restaurants in the evening. I preferred walking down the walkway(not the stairs) to beach area and walked to the buffet Atlantis restaurant most mornings. I’d say breakfast was my favourite meal with a great selection, wonder fruit selection, omelette and great French toast, and eating in an open air restaurant. I did two Ala cartes(did I mention I am a solo traveller) Cowboy Grill , lovely atmosphere close to the beach, and Cafe Med by the smaller pool on the hill. Both meals were excellent and again, the atmosphere was lovely. A nice breeze in the evening, oh, did I mention it is hot in Panama ,like hot ,hot. Had a problem with heat and took refuge in my room a few times a day to cool off but enjoyed sitting on my balcony with a great view. Used the small pool on the hill the whole week. Beach is great for walking and they use a flag system for conditions for swimming. Seemed a lot of people waited till it was red (danger time) not sure whY?…..did one tour of Anton Valley which was okay but again when not in the bus it was warm. Did a canopy walk to a waterfall and a natural pool to swim, a tour of a zoo santuary. Next time I would like to visit a butterfly tour. Lots of birds at the hotel along with a few iguanas. Will I return to the Decameron, YES. I heard the plus area is good but didn’t think it was necessary , so my fridge didn’t have beer in it, I just filled my ayeti cup and kept it in the fridge. Lots of water and towels and hot water for my showers, what more do u need. Even had a towel delivered at 10 pm, didn’t ask for it but they brought it anyways. If you are expecting luxury and a lot of nightlife maybe try somewhere else. I was happy at the Decameron and will return😀🌴

We're here now for 5 night Oct 8-13th pray for us. First they are very prejudice here the staff is very rude and bartenders will serve everybody around you if you are not of their nationality and or African American. They have no wash cloths bring your own. Half of their restaurants they advertised are not open. Nobody speaks English at all plus all entertainment/ shows are in Spanish no translation like other countries. They really show their prejudice without caring. No drink or food menu in English. If American you will not get any reservations you try to book and we was given tickets to the Italian instead of the steak which we booked and pointed at on the sign so it was no confusion. We travel to other countries at least a few times a year and this is by far the worst place I've been to. We're big on tipping all the staff but after tipping twice with rude staff we decided we will just stop tipping and come back with all of our money. They will ignore you and service everyone like they don't see you if you don't say something. Plus it seems as the Panamanians are just as rude to foreigners. Take it from me don't waste you money at a place that doesn't want you there. I'm very disappointed in the Resort. We usually choose RIU which we wish we would have now but wanted to try something different... Don't make our mistake.

We paid PLUS service, but the room was awfull! I can't imagine the common rooms!! The room had lack of TOWELS, we neded to ask for more. When they brought them, we had to go to get hand towels, because they didn't brought them. The window to the terrace had the lock forced and broken. They left a Wooden Stick to block the door for "security" The central air conditioner of the room was broken, and the thermostat control was disconected and off. The room had another air conditioner (an Split tipe) but there was no Remote Control and was set to 20ªC so it was freezing!!!! We asked the fornt desk to fix it, but when the service came it only was able to set the room temperature at 25ªC. Promised to bring a Remote Control, but nevrer come back. We had to manually set On or OFF the Air conditioner in order to get a comfortable room temperature.

This was our 3rd visit to Royal Decameron Panama and we loved it. Enjoyed the new Plus Option, A La Carte meals for all 3 meals you took a picture of the menu board on arrival and we also had guaranteed dinner reservations that we booked on Mondays. We really enjoyed the food in all the restaurants, one night the Cowboy Restaurant was not great service, they seemed to have forgotten us and we waited a very long time to be noticed but we gave it another try and the steak and burger were out of this world amazing and great service 2nd time around. It’s VERY hot in Panama!!! Felt like 43 most days and no rain just a couple drops. Be prepared to wear lots of sunscreen and try to find shade! There seemed to not be enough chairs when we were there hardly any around the pool and you desperately need a chair with shade. The members only private area had sooo many chairs and hardly anyone there. Hope they get this resolved. Also we saw many peoples chairs being taken by other guests they just took off other people’s towels or just took over their belongings and sat down that kinda blew my mind. Never seen that before at other resorts. Weekends were busy. Lots and lots of stairs. 95 from beach to our room and a very steep incline but we love the exercise, it was a work out. Great service at the bars. Thanks to Kelvin and Katiusca. Loved the conversation and great drinks. And Lobby 1 guy in blue baseball hat (sorry forget your name) made the best drinks and started to make them as soon as he saw us! Spanish coffee and whiskey sour please. We walked to town and bought hot sauce and chips really good price at grocery store. Went to Nico’s for beers on walk was going to go to La Fogata again went other years but to be honest the food at the resort was so good I didn’t feel the need to book off site. We walked down the beach to Playa Blanca loved all the walking and no seaweed. Need a hat! I’m definitely going to try to learn more Spanish and we are coming back in 2025! Love Panama. See you next year!