Residence Inn Jackson Ridgeland

I don't know what it is about Jackson MS, but it is very hard to get a nice hotel room, no matter what you pay. It's like nobody really cares. This is the second Marriott property that has been a disappointment. Heat did not work in my room. The breakfast had no forks or napkins. At least the coffee was hot. If you're passing through Jackson, don't stop, just keep driving for a while.

I like this hotel very much. It's convenient to the places I need to be and the staff is very pleasant. My issue is that the cleanliness has taken a downward turn in the past couple years. I found hair on the bed sheets, there was no iron, the ironing board had stains all over it to where I had to use a towel to protect my items, and as I told the front desk attendant, the desk and table didn't look wiped down at all. When the sunlight hit the table, it looked like it was covered in stains and germs. The desk as well. I carry cleaning products for this purpose but I shouldn't have to do so. I'm a silver Marriott customer and I love the chain but this trip made me sad. It's the little things that made me enjoy my stays.

Chef Jay is the Bomb! The breakfast he prepared was excellent. We travel quite often and this was the best breakfast we have ever had while staying at any hotel. Chef Jay really takes pride in his work.

The staff was amazing. The cook did an amazing job with breakfast and he also made chicke wings in the evening the best chicken wings I've tasted. The staff went above and beyond on everything we needed. The best staff at a Marriott I've ever stayed

Great room, awesome staff, full kitchen. The perfect space if you are staying for awhile. Shop at the local grocery store and cook in your room. Didn't get a chance to snap pics. Check website for official pics.

Ok, I'll admit it, I felt like a pincess.. The staff are fun, and helpful. The room is so clean. Breakfast was served hot everyday! (Thank you Mr. Jonathon and Ms. Jada! I enjoyed every minute of my stay and look forward to staying there again.

I reserved my room a week ahead to find upon my arrival that the hotel was booked and my room was given away. Also the front desk wasn’t really any help, they didn’t offer to help find me another room, mind you I travel from hundreds miles away and have no previous knowledge on the area, yet alone the state.. very disappointing

The staff was great. The hotel is clean, and the breakfast is DELICIOUS. It's conveniently located to JSU, which is why we visited. Conveniently located near a shopping center, restaurants, and of course, Walmart. I definitely recommend staying here.

Our family has stayed at this property on several occasions over the years - it's perfect for families because it is off the highway (quiet), has a great pool area and amenities. It has a well-lit parking lot and there is always ample space to park. On this recent occasion, we were rushing home after discovering my mother had been taken to the emergency room. I was easily able to make a reservation while enroute with member services. Upon arrival, we were greeted warmly by Ashe who took such great care of us. Unbeknownst to her, we were having an awful day and she was so kind checking us in, recognizing our PE membership and giving us our desired room. This simple kindness was so appreciated. We were able to rest well before enjoying the breakfast. This property has VERY comfortable and clean bedding and very soft towels! It was so great to see "real" breakfasts return after the "grab and go's" previously offered. Sometimes, the simple things like eating off a real plate, instead of paper or plastic can really enhance the stay. This is such a great property for us and we really feel at home each time we stay. Thank you again Ashe for taking such good care of us and making us feel special!