Gastnutzer
8. September 2024
Where do I start? Our family needed a room in Revelstoke for a soccer tournament that my daughter was in. Upon booking this was one of the only places left in Revelstoke and I would say on the cheaper end, mind you my entire bill for two nights still came to $461 an absolute and complete rip off for the amount of money paid and what was presented. Upon entering the room there was an extremely strong smell and I couldn't even put my finger on what it would be. It was a bit of mustiness and also a bit of a urine smell and just kind of a gross overall smell. My kids are young and commented on it when we entered the room and they usually don't notice that type of thing. When I'm paying almost $500 for a couple of nights at a hotel I don't expect stains on the carpet and all over the couch but there was. The beds were nicely made and I would say overall they were comfortable to sleep in. The best way to describe this hotel would have been lipstick on a pig. Parts of it had been renovated. The walls desperately need painting. The baseboard registers were disgusting and it looked like they had possibly dried up splatter from food and hair on them. Upon a really quick glance it looked clean but when we started unpacking and looking around the room it jyst got worse. The oven, it did not work. This thing was straight out of the 70s I'm sure (I'm not fussy about how old the appliances are as long as they work ) The oven wouldn't even turn on. We were reimbursed for a small part of this because we had bought supper that needed to be cooked in the oven. I did ask for another room but they were completely booked up and had no extras. So super frustrating that we were trying to save some money and not eat out and we actually couldn't do that. The bathroom was updated but not the tub. Just a super cheap Reno. And again, I don't mind staying in an older motel if I know what to expect and I'm not paying out the a** for it. I'd read other reviews and they seemed not too bad. We were in unit 30 and maybe that one is just one of the worst ones. Breakfast was not included as the cut off for summer was 2 days previous so we missed out on that, again, not the end of the world, but when you're paying this amount of money for one night, we're kind of hoping we could save a bit of money in that area. I will add that the lady at the front counter was very friendly and felt really bad when her oven didn't work and I asked if she had any other options. I will never ever stay here again. A completely overpriced dingy place that's not worth the price.
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