Gastnutzer
28. April 2023
The worst hotel in our 30 days trip to Brazil. First, we ask for early check in that was refused by mgmt that ask for extra $90 Reais ...we decided to came bsck for 2pm check in, and explore the area. We didn,t like the area ( lucks very dangeraus) and ask to csncel our reservation for the 2sc. Night. They told us to talk with ******* and commented that would be not a problem if we had booked our stay directly. We spoke with ******* that told us they couldn,t reach the ms.Idabel, hotel mgr. We tried also and she was never availablr. Well, I do know how they have good reviews once the location, noise and management sucks! Anf chevk this out: a large truck park close to our window, at 3am and left only round 6am, with his noisy diesil motor on ...the small was inside our room because the windown was not working properly, do a probabile act of invasion. See pictures. We spoke with the front desk that advise us " next time" ask for a room with the window agaist the pool insteaf the busy via Dutra. Well, eill be not the next time. Stay far away from them...
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