Familienfreundlich Hotels in Regina

Der Service ist sehr herzlich, die Rezeption und der Manager sind sehr freundlich. Aber zunächst gibt es ein Problem mit der Heizung in den ersten zwei Tagen, die Wartung der Mitarbeiter hat lange Zeit nicht warmer Wind entworfen, die Vorbereitung auf den Austausch des Nebenzimmers hat keine Ergebnisse, und am Ende gibt es keine Möglichkeit, uns einen Elektrowärmeventil zu geben. Darüber hinaus sind andere sehr gut, umgeben von Verkehrsanbindung, Supermärkten und vielen Restaurants.

My wife and I stayed at the Courtyard by Marriott for two nights during a side-trip from Saskatoon to see a Roughriders game. We booked three nights in advance via *******, although that reservation was only partly honoured. We arrived a few minutes after the earliest check-in time to be told that they did not have the room that we booked. I appreciate that it was a busy day with the football game that night, but what is a reservation if it doesn’t actually “reserve” the room? The front desk clerk offered us a different room type, which wasn’t an upgrade, but for our purposes was essentially on par to what we had booked. On check-in they explained that they weren’t able to take payment by credit card and asked me to pay via debit card. This may have had something to do with the CrowdStrike global IT outage that was happening that day. I paid $147 that I was asked to pay, via debit, but became concerned because this was only about half of what I was expecting. As I collected my room key and turned to leave, I asked the front desk to confirm that I had a room for two nights. They realized that they had only charged me for one night, but were already processing their next guest. I suggested that I collect my bags from my car, go to my room, and return to the lobby, which allowed them to focus on their next visitor. About 20 minutes later, I returned to the lobby and they confirmed that they had only charged me one night. My debit card payment for the second night failed, as did my wife’s debit card payment (again, likely due to the global IT outage). For whatever reason, they were able to accept a credit card payment (which I suspect they could have done all along), and finally we were checked-in and fully paid. The total cost was about $9 less than the amount expected from my ******* booking. The room itself was a good size with a large TV, black-out blinds and a bar fridge. The bar fridge was a surprise, because we had specifically looked at the hotel listing on ******* to see if it had a fridge. A fridge was not listed, despite other details that you would think would not have needed to be listed “towels”, “bed sheets”, “private bathroom”. We really liked the blackout blinds. I didn’t love the giant pillows, but I appreciate that’s a personal preference. We didn’t use any of the restaurants or other hotel services. They had free parking, which was convenient. They had free wifi, although we couldn’t connect one of our devices. They had a support number to call specifically for wifi problems, but the support agent couldn’t resolve the issue either. I would have rated this property a 3.5 out of 5 if I’d had the option. If we’d had none of the (relatively minor) issues mentioned above, this might have rounded up to a 4/5, but that wasn’t the case, so I consider it to meet expectations in an “average” sort of way.

If I could give 6 stars I would. I was in Regina on business and it happened to be my birthday as well. Not only did the hotel leave a Happy Birthday card signed by 20+ members of the staff, I was upgraded to the Royal Suite for the night. Wow wow wow. The most lavish room in the entire hotel close to 1500 sq ft of living space !! It was unbelievable. All of my stays in Regina are at HotelSask as they have never let me down. Kunal the GM personally contacted me to make sure everything was to my satisfaction. The front desk staff Gloria, Vishnudas and Marcia are first rate awesome people too!

This was the worst hotel experience I've ever had. If the experience we had had been at a $79/night side of the road motel, I would've been much more laissez-faire about it. However, we paid $180, plus parking, plus a $35 pet fee, and would've been more comfortable sleeping in our car. The 2 main issues were: 1. The heat doesn't work on some of the floors. My understanding is the first 3 are the main issue. And when I say it doesn't work, I mean it never reached more than 17 degrees, and cold air blew from the vents straight at the beds THE ENTIRE TIME. This is a problem they know about. They've had people in to fix it, but ”can't”. So, when it's -30 outside, this hotel is charging people $180 to stay in hotel rooms THEY KNOW have no heat! ***?! Do they have heaters, i asked? Some, but not enough for every room, so we were out of luck. In order to actually manage to sleep, we kept a pot of water boiling on the stove all night, went to Canadian Tire to buy our own heater, and each slept with 3 blankets and our clothes on. They offered us extra blankets, but only sent 1 for 4 people and 3 beds. We had to call down 4 times, each time we were on hold for over 10 minutes becausevthe place was a gong show. This leads me to the second issue.. 2. Management of the hotel. This place is BUSY. There was never not a line up at the front desk. Like i said earlier, every time I called down I was on hold for 10 minutes. I've never seen a hotel this size not have at least 2 people on the front desk, but there was only 1. A couple manager looking women walked around, back and forth into the office, etc, but never jumped onto the other desk to help out. It was ridiculous. When we first went up to our room and realized the heat didn't work, we called down to the woman who checked us in to complain. She acted surprised about the heat and gave us the only other room in the hotel because they were full. I waited in line for half an hour to get new keys, and when I got to the front desk a different clerk was now telling me my reservation had ended and there was no room for me. We spent another 10 minutes going around and around, while I tried to explain what had happened. This is when we were told that the heating is a problem they know about and can't fix (not the story we heard from the other clerk) but were assured that the new room would have heat. Nope, that was a lie as well. I could go on, but that's the gist. I'll never stay again.

Ich war hier 3 Wochen im Juni für Arbeit und war sehr beeindruckt. Zimmer sind ausgezeichnet, Restaurant hat gutes Essen und Zeiten, und alle Mitarbeiter waren sehr freundlich und hilfsbereit. Ich hatte während meines Aufenthalts eine Frage auftauchte, und das Hotelpersonal war super schnell, um sie zu reparieren. Sie kümmern sich wirklich um ihre Gäste. Ich genossen auch wirklich alle lustigen und einzigartigen Zitate auf den Schlüsselkarten, stören keine Zeichen, etc.

This hotel was a pleasant surprise. Will stay there again! Everything from the reception at the front desk to the service at the complimentary breakfast was top notch. The breakfast was the best I have had at a hotel stay. Lots of options and really good quality. The hotel and its staff should be commended.

Wie immer möchte ich Josh für all seine Hilfe danken, diesmal wie die letzten Male. Meine einzige Beschwerde wäre, dass während der letzten Nächte, die ich dort war, Freitag und Samstag, es scheint, als ob es Teams von vielleicht High School-Alter Kindern auf dem Aufenthalt, und sie scheinen Null Respekt für Hotelaufenthalt und wenig oder gar nicht zu haben Aufsicht, da die, die auf demselben Boden wie ich verbleiben, verursachte Lärm und Ruckus und totale Missachtung für das um sie herum für Stunden spät in den Abend und in den frühen Morgen. Ich war versucht, den Vorderbüro zu rufen, um eine Beschwerde zu machen, aber lassen Sie es schleifen, wenn sie scheinen, endlich für die Nacht zu bauen. Es ist ein wenig lächerlich, so viele Kinder in einer Hotelumgebung ungeaufsichtigt zu lassen. Jetzt weiß ich, dass es nicht die Schuld des Hotels oder des Personals ist, und ich bin nichts daran zu schulden, aber jemand muss etwas in Zukunft tun. Auch, ich werde versuchen, ein Zimmer am Rücken des Hotels zu bekommen, weil auf der Victoria Seite es zu langweilig in der Nacht zu schlafen. Außer, dass mein Aufenthalt war gut.