voco Reading, an IHG hotel

**3-Star Review for voco Hotel** I recently stayed at a voco hotel and had a mixed experience. The hotel has a modern and vibrant atmosphere that I really enjoyed upon arrival. The décor is stylish, and the overall ambiance is inviting. The staff were friendly and helpful, ensuring a warm welcome during check-in. However, there were a few areas that could use improvement. While the room was clean and well-appointed, I found it to be smaller than I expected, which made it a bit cramped for two guests. Additionally, I encountered some minor issues with the amenities; for instance, the Wi-Fi was somewhat unreliable at times, which was frustrating during my stay. The hotel's location was decent, with several restaurants and attractions within walking distance, but it wasn't as central as I had hoped. Overall, voco has a great concept with its focus on sustainability and unique twists, but a few tweaks could enhance the overall experience. I would consider staying again, but with slightly lower expectations.

My second time at this hotel. Great service from mohammed if i remember the name corect. Please keep up the fantastic customer service. My family and i are greatful for being able to sort out what was a nightmare into a peaceful check in for us. Shout out to the duty manager at night on 29.3.2024. Overall great facilities, great service. Great food.

No treat , jaccuzzi wasn’t working and was not changed on the booking. I booked thinking I would use this facility and mainly for it