Silver Hills Motel

This is a great place to stay. Extremely helpful and friendly staff. Vicki, the owner leads by example! All amenities are good and there is an excellent menu. I really enjoyed the salmon with vegetables. Thanks to the Silver Hills motel team for making my stay such a good one.

I wasn’t going to post but after Receptions manner and tone of voice … Well there is pictures as the first comment will be “”Keyboard Warrior’s “”It’s a pity the place is showing so much of its age and so neglected I would advise you check your room that your offered before excepting it …The Grand Old Dame is now a grand old D**P In saying that the place is now 2.5 star Now the bed that was in my room was good so that did recover some points … The first night there I had to make my own bed and request new towels etc ( Which was supplied by a nice lady ) after this happened i started to look at the room with a keen eye and Mold ???? in this day and age with computers you cant not balance housekeeping with occ of your property and come up with rooms not cleaned and made up The room needs a clean and paint carpet needs clean no plugs at the desk to plug in a computer ….The fridge is on the floor you have to get down on the floor to put in something the Desk Chair well it was there 40 years ago and well no comfort there and you get 2 cups one spoon and a Micro wave ???? No toaster ?? No wine glasses ??? No plates … a 24 inch TV really there so cheap now at least a 36 inch required no need to go on … its a pity as this was the premiere property of the town so there is now options in the wild Wild West check them out

Right from the word go it was a nightmare. Turned up, no one on the premises. Says to pick up phone and dial 1, didn't work. There was a locked box for keys but that didnt work either when i put in the last 4 digits of my mobile as directed. Then I had to goggle the number to ring the office. Was told everyone is off sick and what room number was I. Had no idea, they then said you are our only check in, take the keys for room 51 they must be yours. Stuck to the door in an evelope with no name. I said we had booked for a queen deluxe, got put into a family room. Hour later some one knocked on our door to say we were in the wrong room. But we didn't have to move. Then to top it all off, no restaurant open for dinner or brekky( due to sickness). We stayed at this hotel as their website said how good they were. Didn't get to see any mt Owen views. Then to top off my 2 night stay, they overcharged us $20. Come on people I am sure you can do better than this.