Premier Inn Edinburgh (South Queensferry)

Although all we wanted was a quiet, warm, comfy nights’ sleep, (and that’s what we got), the room and bathroom really needs some attention. Bathroom is shabby with mouldy sealant, there were items still on the floor from a previous ‘traveller’ and the tv remote was absolutely filthy. Hairdryer apparently works by holding a sensor in the handle (I found out from receptionist next morning!) an info card beside the hairdryer would have been useful because I assumed it had a loose wire when it kept going off, so I gave up! The Reception staff were lovely both at check in and out, friendly & professional and apologetic for the problems I had experienced. Free parking is a bonus, as is M&S Food in the service station next door! Have stayed here before, but they are clearly having ‘cleaning staff’ issues because it wasn’t this mucky before!

:Public spaces and rooms a bit dated - fraying carpets and upholstery in places. However, if its just somewhere to sleep, good value for maney. Beds comfy, breakfast good and location anf ease of access (for us) was also spot on. Reception staff were pleasant and helpful. If you are there for more than one night, you have to ask for the room to be cleaned etc and I'm pretty sure that the Radox shower gel was watered down - its never that thin when I buy it ! Went to the bar for a nightcap before closing time to be told they had already run the tills.

the staff were friendly and helpful, however, the room wasn't available at the specified check in time of 3pm. We discovered later that the bed had no sheet on it. The room was a bit tired and not very clean. For example the bathroom had some mould and the corners of the room were dirty.

Great location. Took a bus into Edinburgh which was easy and affordable from the hotel. Clean room. Comfy bed. Slept very well. (Have ordered the premier inn bed!) Friendly staff. Good breakfast. Just what we expected from Premier Inn. Always our first choice stay depending on price.

The room and hotel itself is fine, what you would expect from a premier inn, but upon arrival after a flight at midnight, the receptionist said there was £23 outstanding to be paid for the room which made no sense as I had fully paid for the room when I booked it online. She couldn’t explain what the outstanding balance was for and she was not willing to give us our room keycard without paying the balance which we found horrific, all she said to do was complain to premier inn via email which I have done and still awaiting a response from them. Our room wasn’t completely clean beneath the bed either which usually wouldn’t have bothered us as it’s just a bed for a night but since I was already annoyed this annoyed me more

A cheaper option than staying in central Edinburgh but there is a bus that stops a few minutes away that will take you to the city centre. We weren't impressed with the receptionist as we completed the form she gave us and went off to our room but on returning through reception on our way out we noticed the car registration machine. We asked her if we needed to register there as well as on the form and she said "Didn't you do that?" No, we didn't because she'd only asked us to complete the form with our details and car registration number and hadn't mentioned the machine! The room was comfortable enough but unfortunately we were overlooking a flat roof that seemed to house several extractors that made a continuous droning sound.