Grand Manor Motor Inn

I am not sure what to write about this property really. I know we were a little disappointed after having read previous reviews. The room certainly didn’t look like the picture of the one I booked. We did receive a warm welcome. Parking was easy, wifi good, bed comfortable and water hot. It was good to have a little table with chairs, microwave and a toaster so, in that respect, the hotel was fine. Probably fine for the price. I think it is just a little tired and needs a bit of TLC. Sadly we had a terrible experience on our first night which left us wondering where the heck we had booked. Around 11.30 p.m. there was a dreadful racket from another room above us (we think). Use of disgusting language, ranting and raving, yelling about *****, crying until around 1 a.m. It got so bad we decided to call the hotel’s after hours number in the compendium. It was the wrong number listed! Thank goodness the person either passed out or fell asleep and we could finally get some rest. I know this is not the property’s fault. It is their responsibility, however, to have the correct contact phone number listed. Reception was closed in the morning so we reported the incident later in the afternoon. The receptionist was VERY apologetic and gave us the correct mobile to ring if it happened again. Thank goodness it didn’t on our second night. We probably wouldn’t stay again but as a cheaper place to stop it would be okay for a night or two.

This is a great hotel for it's rating. Reception was quick and courteous. Parking was ample and well suited to someone with a trailer. We had an upstairs room which have baths and my wife was very grateful for the bath after a long day. Room was comfortable with the usual amenities, and very clean. Any requests made of the hosts were quickly attended to. Wifi was easy to access and fast. It was a good stay, I recommend this hotel as a good overnight or short term stay.

As a family of five we stayed in one of their townhouses and it was quite good. It had three bedrooms, two bathrooms and a full kitchen. It is two levels with no baby gates for the stairs which meant constantly keeping an eye on our youngest kids (1 and 3), with the youngest taking a small tumble on them. It’s also a little bit dated but everything worked fine including the ducted aircon and spa bath in the main bathroom. The location is convenient for getting into town and has all the fast food nearby if you like.

I knew when I booked this hotel it was nothing special but it was literally the worst of the 26 hotels we stayed in on our 77 day vacation last fall. There was no one in the lot when we got there which should have been a clue. We literally had to enter the room through sliding glass doors because there was no front door. It was small, smelled musty, looked like it had not been updated since the early 50’s. Desk personnel could have cared less we were there and were not helpful. No restaurant there and to be honest we would not have eaten there if there had been one. Tolerable for one night, but I would definitely not recommend it to anyone.

Price was okay, but the room was well below an acceptable standard. The linen looked well used. There was a 2 seater lounge in the room that you would not sit on. It was old, dirty and stained, and had threads hanging from it. Needs to go to the tip. Shower was good and strong, but as motels go it was well below an acceptable standard. Was going to put a photo of the lounge on this review, but couldn't be bothered, hopefully the management will wake up and get rid of it.

We booked a day before our stay on a night stay over on our way home from NSW to Vic.I rang the motel after seeing it on the on line bookings options and got a booking for Sat night.On our travels through the down pour on the coast of NSW we started to get a car trouble. We decided we just wanted to get home so i googled the conditions and on all on line booking there was free cancellations. So stopping for a short break i rang and explained our situation and the lady asked if we booked on line,i said that i saw the booking but chose to ring direct. She said "oh ,i dont think so, because you didn't book on line but ill check with my boss..I then get put on to the Boss that said no we cant really accept the cancellation because you rang direct. I explained again that i just wanted to get home because of our car trouble. After getting no sympathy i said...Ok we will come and thank you for your Understanding and hung up.No more than 1 minute later he rang me back and said"Verbatim".I will cancel your booking',dont bother coming,your very rude, then hung up on me.I will never go to this motel nor ever recommend it to anyone !!!!!!!!!!!