Gastnutzer
29. Dezember 2024
The only positive aspect of this hotel is the cleaning staff—they are polite, friendly, and the only people who seem to care. Unfortunately, everything else was a nightmare. The rooms are dirty, outdated, and in desperate need of renovation. My bed was broken, and the blankets seemed like they hadn’t been washed in years. The shower was impossible to use properly, as the water alternated between scalding hot and freezing cold. Water isn’t included in the room—you’ll need to pay extra for it. The hotel lacks basic amenities. There aren’t enough sun chairs by the pool, and the entertainment is non-existent. The entertainment team even asked guests to pretend they were having fun just so they could post fake photos on social media. It felt dishonest and unprofessional. If you’re not Italian, don’t expect good service. Staff treat guests from other nations horribly, and the restaurant manager is especially rude—he even yelled at customers inside restaurants. The food is boring, with no fruits or proteins available. If you are italian you’ll get more though. The only redeeming quality here is the beautiful sea, but even that isn’t enough to make up for the countless issues. With so many better options in Sharm for the same price, I strongly recommend staying elsewhere. This hotel was a massive disappointment.
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