Terminus Hotel Pyrmont

We loved the Terminus. Very clean facility, comfortable bed and a fantastic pub/restaurant next door. There was an issue with hot water during our stay but the staff were very helpful and did their best to make us comfortable. You could hear some street noise from our room but we still slept great all 3 of our nights. The location was great for us as we walked around the city and then took public transport back to the Terminus. The bus stopped at the hotel door and the light rail train was a 2 min walk.

What a marvellous evening! My husband booked us for a Valentine's dinner and we had such a nice evening. The food was lovely, tables beautifully set. The music was great without being intrusive. And the service was amazing! Big call out to the young lady doing the serving ... she definitely got her steps up! And to the young man looking after the bar who kept me topped up. These two people just made our night. Thank you!

The stench of urine in both shared bathrooms and seperate toilet was overwhelming and very unpleasant. I also didn't factor in the pub courtyard noise that went late into the evening, so an early night wasn't an option. While the rooms are small, the heritage significance was beautiful. I do like bespoke, unusual spots to stay, but I wouldn't stay here again.

We are family of 4.. my husband order dinner for all of us, food was average. Service was bad! I stand at the bar waiting to order dessert for my kids and was completely ignored by the by staff. They were serving everyone else around me who are caucasian but not me … is it because I am Asian. Gave this place so many time but have to say… never again. We are Pyrmont local and would love to support local businesses however The Terminus doesn’t deserve anymore chance!