Gastnutzer
15. September 2024
We arrived in the middle of September, so the start of the season, but the Madpackers Hostel was NOT ready. First of all, the staff was not friendly and not helpful at all. They didn't welcome us, just asked us to register and sent us to our room. We decided to discover the hostel, so went upstairs to the rooftop which was described as "lovely and peaceful". Upstairs we found a rooftop which was rundown, dirty and not welcoming at all to sit down. As we hadn't touched anything in our room yet or used any of the facilities, we asked to cancel the booking and if it was possible to get a partial refund. Keep in mind the place was as good as empty, so we weren't "blocking" a room from other possible visitors, but all he said was "sorry we can't do that". Further, there was an overall weird atmosphere in the hostel and the road to get felt rather unsafe. In conlusion: don't stay here! Unfriendly staff, dirty rooms and shared spaces and the pictures don't match the place at all!
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