Enjoy Puerto Varas

好評要送給停車場服務人員，非常有責任心。酒店大堂也很不錯。 缺點是前台住房安排，我們入住的可能是景觀最差雙床房。 地段來説，同等價位可以有更優選擇。

Excelente lindo lugar para salir de vacaciones y disfrutar en pareja. La tranquilidad del lugar

Hotel lindo por dentro, pieza de buen tamaño, cama cómoda, lindo baño, excelente desayuno buffet, personal amable, tiene una piscina temperada genial, ubicación muy cerca del centro y costanera. A mejorar renovar la tv, no cerrar tan temprano el servicio a habitación, precio de los masajes excesivos, poner en funcionamiento los jacuzzis y mejorar el aspecto exterior del hotel. Pero en general nos gustó mucho el hotel.

The photographs do not do this beautiful hotel justice. A really classy hotel with beautiful design, artworks and furniture. Large rooms and bathrooms and all very comfortable and clean. Very helpful staff. I loved the gardens and the planting on the balconies. A very peaceful place a short distance from the town centre. I loved the Chilean poetry adorning the walls also. I wish I had had longer to spend in this lovely place.

Sent my food back twice - cold - very average at best. Room tired and 80’s. Needs a complete refurb!!! The overall feel is of a faded place and it smells of ‘ off spa’ . Night one of three so lets see. I reckon its time for a once in20 year makeover. Quicker the better.

Beautiful, clean, good location, comfortable room. The best thing of this hotel is its helpful staff. When I was in panic to have missed the bus back to Santiago , they helped me to buy another ticket immediately and arranged a taxi to the bus terminal. Thanks to their prompt and professional attention , I was able to get back to Santiago without problem. For this great experience, I’d love to use this hotel again when I come to Puerto Varas.

Best place I have ever been! I had the chance to ENJOY the beautiful views this hotel offered of the volcano’s horizon. I don’t know how many pictures I took from them and I was very happy to have 2 clear and sunny days, because the views were spectacular. Service was very nice and rooms had a designed that looks very natural but the walls in the hotel… OMG! I loved that they were painted in a clear natural color and many of them had verses of poems written by Chilean authors. Definitely the best place I’ve ever been, as I’m a romantic in my choices for places 😄

We booked Enjoy Puerto Varas because of its location, but I would recommend it not only for it's location, but its beautiful grounds, spacious gathering areas, best breakfast we had in Chile, friendliest and most helpful staff. We arrived by taxi because every rental car place at the airport said there were no cars left in Puerto Montt or Puerto Varas. At the hotel Alejandra Gallardo- greeted us at the front desk. She spoke wonderful English, helped us get a rental car, had it brought to our hotel and organized for us to return it in Temuco 5 days later. She suggested a restaurant that had the best salmon we have ever had. She upgraded our rooms. The whole experience was five star. The hotel has great style, comfortable chic with beautiful flower arrangements throughout the hotel. The hotel you can tell needs some freshening up in terms of the flooring, some refinishing and maybe a fresh coat of paint on the outside, but the style was like you found a treasure and their service and the grounds were 5 star. Because of the service, we began an incredible week in the Lakes Region.

Fue horrible desde el principio!! Llegamos hacer el check-in a las 16hrs y la habitación no estaba lista quedaron en avisarnos mientras íbamos a dar una vuelta a la costanera para hacer la hora y nunca llamaron!! Llamamos a recepción y nadie contestó! tuvimos que volver por nuestra cuenta al hotel a las 7 de la tarde,en la habitación que nos entregaron había un pañal de guagua al lado de la cama usado! el jacuzzi estaba heladisimo y no había nadie para mantenerlo.... Para finalizar no nos pudimos bañar en la mañana ya que afuera habían maestros en el techo del frente y daba justo la vista hacia la ventana del baño CLARAMENTE JAMÁS VOLVERE A ESTE LUGAR CARO Y FOME NO VALE LA PENA