Gastnutzer
5. März 2024
This hotel is rated as four star, don’t make me laugh! On arrival we were met by signs saying building work in progress and road stones being cut at the front drive. Entering the lobby we were met by builders using masonry drills, the noise terrible. On complaining the staff member said that the work is ongoing until 7pm, it shouldn’t bother you as you will be out exploring most of the day! Having been led to our room at no point were we given an introduction, eg internet access, breakfast times, local amenities. In the room my wife went to have a shower only for the room to flood! Hairs in the drain apparently. As I write this, at 8pm I have the noise of people eating in the restaurant outside our door and outside our window loud music from the pool. We came here to enjoy nature, what a laugh! We have made a complaint, well, six hours ago and have heard nothing back since. The staff seem to be totally uncaring about the customers and are a total disgrace to Argentinian tourism.
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