Qilingwang
21. Oktober 2024
7th visit to Cincos, but sadly the last. The apartments are tired, dated and not cleaned properly. We could not check in until late due to previous occupants checking out late, and also taking the safe key with them. Asked reception 3 times when we could check in, and each time, it was a few minutes. After asking for the 3rd time what the issue was, they finally said, the apartment was still being cleaned and that check in was delayed. We were given a drinks voucher - but I would have preferred the truth rather than keep saying it would be a few minutes! Cleaning is sporadic at best - sheets changed twice during our 11 night stay. We did not see any sunbed wars, but this was slightly out of season. The complex has gone downhill, and despite the maintenance work that goes on, I don't see anything new being done to the apartments to update them. We will not return.
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