Blue Marlin Hotel

Owner needs to smile more. No, wait! Delete the “more”. Staff need some training and act as if they like their guests. If I owned the hotel, I would: 1. Get a tech in to install internet service that works. 2. Provide signal boosters (probably only need three) to ensure the signal reaches all the rooms. 3. Not allow the fresh drinking water to run out 4. Remove the “Check out by 9:30am” sign 5. Provide safe storage for suitcases after check out. 6. Put kettles or coffee machines in each room or, at least, provide hot coffee in the dining area by 6am. 7. Put blinds on all the windows so the sun doesn’t come streaming in. 8. Buy some additional furniture for the rooms. 9. Hang some pictures. Outdoor areas were attractive with small pool and hot tub: both were attractive and clean but make sure you tell the staff 2 hours ahead of time if you want the hot tub heated. Quite noisy when guests roll their suitcases out across the tiled floor and connecting bridges to the only 2nd floor exit. No elevator. And except for the fruit and eggs, probably the worst breakfast I have ever eaten. If the owner had greeted us with a smile and engaged with his guests, I might have given him one more star but he was a grumpy old boy who made no apologies for the lack of morning coffee or connectivity.

worst hotel we’ve been in the galapagos, looks good on the outside but the service was terrible, breakfast was tiny, we had to buy more food, there was no wifi connection, the shower had barely enough hot water for one person, not only that, the hotel in on a construction site that starts early in the morning. the hot tub dosn’t get hot

Terrible hotel- we had no hot water in the showers or in the not working jacuzzi, the wifi didn’t work. There were ants in the bed, and the breakfast was miserable- dry bread and egg,and when we asked for more they refused. The hotel manager was horrible, argued with us about everything mentioned.

We thoroughly enjoyed our stay at this hotel. It is within walking distance of the main tourist area. The room was comfortable and was situated around a lovely courtyard with a pool and a hot tub. Note that the hot tub is not always on and you will have to ask for it to be turned on. Most noteworthy is the manager/owner, Marcos, a truly lovely and sincerely kind man. He was there for us when we left very early in the morning to catch the ferry to the next island and provided us with hugs and packed snacks as we would be missing breakfast.

When I walked into the room there was so much air freshner used I got a headache. Even after leaving the door open every chance I got it was still heavily scented the following evening. Someone with asthma wouldn't be able to spend a moment in there. The room was very loud. You can hear everyone from the pool as well as the dining area. To top it off there was some sort of construction going on so also the sounds of drilling and hammering. Breakfast was poor with slices of American cheese and hot dogs covered in tomato sauce and undercooked eggs. Coffee wasn't put out in advance and there wasn't a pot available in the room so if you wake up early you are out of luck. Second star for the a.c which worked well.

Stayed here for 6 nights and it was basically just an ok place. Breakfasts were minimal and repetitive. The room was okay except very noisy at night from the events right across the road which were at least 4/6 nights and could carry on until 2am. Made for a very difficult sleep. Also our room was lit up by a streetlight and the curtains were not adequate to keep out the light. I asked to change rooms and was told “not possible “ even though the hotel did not appear full. Front desk clerk very unhelpful esp when asked for toilet paper- I was told maybe tomorrow. I had to be very insistent that I needed it before tomorrow. She did show up with a roll a couple of hours later. Shower took forever to heat up. Pool was good. Hot tub was not hot and the jets didn’t work. I would not recommend or stay here again.

Blue Marlin is situated a stone's throw away from the main blvd. We enjoyed our stay as the staff were kind, generous and hospitable. Breakfast was delightful as they prepared it fresh for us. Accommodations are awesome! Spacious bathroom and sleeping area. Amenities were just right. Thank you to the staff who provided us with delicious breakfast and clean rooms! Happy and satisfied!

Everything about this HOTEL is BASIC. . No safe. No kettle. Food not very good Shortage of towels, no hot water, only one power point. Have to pay for beach /pool towels. Free water station near tables for breakfast. Staff never friendly and never had even a smile from breakfast staff. No bins in room except the one you put toilet paper in. Cannot recommend

In my home, we've argued about the right rating for this hotel. Ultimately, the COMFORT & location of this hotel is a solid 4. Guest experience and management/staff is 2 at best. The people who work there are MISERABLE and committed to spreading the miserable to the guests. We stayed for 3 nights- TWICE they didn't just enter our room to clean it, they decided to RENOVATE the room while we were on a tour. SO we came back to all of our belongings relocated and half of the furniture moved or disappeared (with 2 new nightstands and light fixtures installed). $4 per day per TOWEL for what looks like your (full of holes!) grandma's bath towel from 1967. A complete waste! Breakfast is a joke. It's tasty enough the first day but it is NOT a buffet.... it's one croissant. One piece of cheese. Once piece of bacon. One sunny egg. EVERY DAY. my 300 lb husband asked for another egg on day 3 and was told NO! You get what you get. you get nothing different despite any requests. I don't know what happens if you have dietary restrictions but based on our experience you won't be accommodated. On one day, we took a 9 hour boat tour that had us leaving the hotel by 7 (when the breakfast opens) so at 6pm the prior evening we asked if we could get breakfast (the same croissant, egg, bacon and cheese) to go at 630. We got an emphatic NO. Front desk was MISERABLE. I was reading outside at 945pm and the "dad" turned off ALL of the lights in the complex while I was reading. Told me bedtime. If you just need a place to stay- the bed, ac and shower are all decent and the location is good. If you have ANY reason to interact with the staff AVOID at all costs!! Even our last day, we were shopping at 1015am, came back and a cleaner had moved all of our bags outside and redid our whole room even though we hadn't checked out yet. Pool is nice. Hot tub isn't hot but it's lovely. Bed is good. AC works. Ultimately, the staff RUINS this hotel b/c good luck having a stay where you don' need or want something. @Exoticca - DO BETTER!