Residence Inn Provo South University

I’m not huge on the brown and white decor, but I’ve _never_ seen a cleaner hotel!!! A+. The front desk staff was fantastic , too. My room had a medium sized refrigerator, small cooktop, pots and pans. The only complaint is that they have those clear glass wall showers, so when one family member is in the shower, nobody else can be in there. They also. We’d more towel racks, as all hotels need these days.

Best overall hotel experience in a 16 day trip. Good location for dining options shopping ( mall) and a few specialty shops. Studio space clean and spacious. Courteous staff all around. Clearly best hotel breakfast

Tried three times to get towels replaced along with maid service. No luck. Finally at 8;00 PM we finally went back to the office and again asked just for dry towels never mind emptying garbage or making up room.

I usually don’t write reviews but this stay exceeded my expectations. We had brought a small dog and they were friendly about it. He could go anywhere in the hotel with us. The pool was great for the kids. I was very appreciative for the outdoor fire pit and how it faces the mountains. A group of us were able to sit around it and were comfortable in the cool night weather. Breakfast was really good with a lot of choices. Two more things that set this apart was that late in the evening I needed a cup of milk for my grandson, and the front desk went and got one for me. That was so kind. The other was the cleanliness of the rooms and how the kitchens were stocked. Will definitely stay again.

This hotel is amazing! However, one particular employee, Robin Sterling Estrada, goes out of her way to make it feel like home away from home! She keeps the food area clean and well presented! In all of our travels, we have never had a better breakfast buffet with such an interesting variety of items. Robin takes pride in what she does and what she does is done with the warmest smile! She greets everyone and engages with everyone as if she is part of the family. I don't believe that anyone is a stranger to her. I took my daughter to Provo to attend a program and after I flew home, Robin was kind enough to check in on her and make her feel loved! We only knew each other for a few hours when she kindly offered to do this1 Robin is definitely an asset to the Marriot organization but more importantly to the guests!