Sheraton Hotels in Providencia

Alle Mitarbeiter.innen (Empfang, housekeeping, Küche) waren äußerst hilfsbereit und erfüllten unsere Wünsche prompt. Unser Zimmer 904 DZ superior war groß, hell , mit getrenntem Waschbereich und Dusche/Wc im Bad. Die Betten samt Kopfkissen perfekt, das Frühstück grandios, Eierspeisen werden auf Wunsch frisch zubereitet man wird unaufgefordert gefragt. Eine Vielzahl an frisch gepressten Säften , frischem Obst, warmen Speisen, süßen Kleinigkeiten und diversen Kaffeespezialitäten ect. Die Lage des Hotels ist perfekt. Der Costanera Sky Tower ist fussläufig in 5 Minuten zu erreichen. Am Hotel rechts um die Ecke hält der Hop on - hop off Bus, mit dem man alle Sehenswürdigkeiten entspannt anfahren kann. Da unser Fug erst abends angesetzt war, fragte ich nach der Möglichkeit eines Late-Check-outs. Auch das wurde ermöglicht, bis 14 Uhr kostenlos, danach pro Std. 15 €. Dadurch war es ein entspannter Tag in Santiago de Chile und ein geglückter Transfer von Valparaiso zum Flughafen von Santiago de Chile.

We were in Santiago to meet new relatives who live there. For us, the location of the abba Presidential suites was perfect. We speak little Spanish but their front desk staff is bilingual so there was no problem for us. We were easily accommodated with early check-in for a dollars more, but that included their breakfast buffet which was perfect after the flights in from California. We went to the buffet a few times during our ten days there. They also serve dinner. The room was large, sunny, and very clean. The housekeeping was available daily if we wanted it, and very flexible with timing. The room has a safe, a kitchenette and plenty of sitting area to see friends and relatives, watch TV etc. While they provide an insta pot to boil water, there was no coffee or tea, sugar etc. we could have used a dishtowel and garbage can liners for wet trash. We know for next time. We will definitely be returning.

Erste Vegan-Bewertung. Meine Frau und ich sind Vegan und wir hatten nicht viel erwartet. Erster Tag hatten sie wenig Kartons Mandelmilch, aber nach diesem Tag hatten sie keine mehr. Sie haben verschiedene Früchte, Beeren, Cantaloupe, keine Bananen, das ist merkwürdig. und einige nicht frische Früchte wie Pinien in Sirup. Sie haben auch Kaffee und Tee. Oranges, die Sie mit heißem Wasser aus dem Nestle Kaffeemacher heißes Wasser machen können. Getreide wie Maisflacken und trockenes Brot. Badewanne geschlossen ”unter Wartung” schlechte Dinge: Zimmerschlüssel bleibe fehl. Muss es mehrmals reprogrammiert werden. Toilette schlägt nicht gut, musste es mehrmals tun. Seifenbaren sind klein und nicht sehr schwach. Kann das Wasser sein, aber nicht sicher. Kein kostenloses Kaffee im Zimmer, nur eine warme Wasser-elektrische Kettle Pros: Sauberes Zimmer. Guter Service. Über die Straße von einem Starbucks, Gemüsegeschäft. Gehstrecke von Bars/Restaurants. Insgesamt, eine gute Option für ein Budget-Hotel.

I loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night. There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix. The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish. Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!

Das ist ein Gemt eines Hotels. Das Personal ist wunderschön, das Frühstück ist sehr gut und die Zimmer haben große Einrichtungen. Ich habe fast 3 Wochen geblieben und wird nächstes Jahr länger zurück sein. Hoch empfehlen Sie hier 1 - viele Nächte. Es ist in einer tollen Lage. Es gibt Wäschereieinrichtungen, wenn Sie sie brauchen - ich bin aus Patagonia (Campingplatz) nach Santiago gekommen, so war dies eine große Einrichtung. Sie sind nur einen 15-20 Minuten zu Fuß vom Kabelwagen / Parkeingang und es war einfach, große Orte zu essen jeden Abend zu finden. Es ist auch nur 20 Minuten zu Fuß vom Costanera Tower, wo ich sehr empfehle, den Sonnenuntergang zu sehen.

- O café da manhã é servido entre 8h - 11h. Porém, em todos os passeios as vans te buscam entre 5h - 6h30, logo, você precisa comprar algo para comer previamente. - O café da manhã é muito ruim, em um comparativo com os hotéis do Brasil. Estou falando de suco tang com um iogurte de 2 reais, doce e artificial. Além disso, não é buffet, eles te servem na mesa o que tem no dia. - Os quartos têm infiltração nas paredes, o que gera mofo e uma sensação de descuido. As roupas de cama são boas. - A vedação acústica dos quartos é precária, você escuta qualquer conversa ou barulho nos corredores ou nos quartos de cima. - O preço da água no hotel é absurdo, estou falando de 20 reais para 1,5L. - A localização do hotel é excelente e você consegue ir a pé conhecer os arredores e almoçar/jantar. - O chuveiro é muito bom, e tem água quente na pia também. - O ar-condicionado funciona muito bem na função de ar quente, favorecendo um quarto aquecido no inverno. - É possível fechar passeios na recepção do hotel. - Os funcionários são todos muito solícitos, simpáticos e educados. Conclusão: opte por uma hospedagem melhor, caso tenha condições.

I was excited about staying in this new and modern hotel during my trip to Chile this month. I was ready to overlook the location- being far from the historic sites. The fact that the hotel is attached to a nice modern mall with a grocery store made it very appealing. However, the positive sides stop here, and I must mention that one of the doors, leading to the hotel from the mall wouldn't open- my card was working but the door was stuck. So, I had to go back 5 floors of escalators, exit the mall and walk into the hotel's street entrance- all this carrying a heavy bag with my purchases. The biggest shortcoming for this hotel is the Front Desk and the hotel’s concept that all guest’s calls have to go through the desk. And although the nice employees who work there try very hard, the desk is severely understaffed. I waited for a long time to check- in as there was only one person on duty. Someone else finally came to check me in. They say that the first impressions are very important and in this case they set the tone for my stay. Problems with logging into the internet( the employee who checked me in forgot to add me to the system) and the room TV that I had to solve right after I got into my room; even had go to the Front desk for because no-one picked up the phone. And all that after traveling for 24 hours and being very tired from my journey. This morning I again tried to get in touch with the Front desk for another issue, but again no one picked up the phone. I know that if I go to the desk I will have to wait for a very long time to be served only to be told that I need to wait in my room. Because of the many unlicensed taxis in Santiago, the hotel's staff told me at check-in that all trips should be arranged through- yes, you got it, through the Front desk! And what they do it reserve a vehicle and driver with a private company the hotel works with, for 4 times the price of a regular taxi. I used taxis a few times after that (the vehicles with the yellow roof), and didn't have any problems. So, it's the hotel that overcharges its guests with claims that all taxis in town are a scam. And yes, there is no direct phone for the housekeeping department, or for the restaurant, all calls should go through the Front desk, so expect that your call may not be answered on the first, or second try. The breakfast, although seemed plentiful and nice, is of a very low quality. The eggs were semi- raw, the quiche- a few days old. And so were all the pastries. The fruit consisted of a few chunks of what seemed like an old watermelon, wrapped in a small bowl. And at the end of each meal I was given a bill check to sign, even though breakfast was included in my room rate. What this meant was to urge the guests to give tip to the restaurant staff. My plans were to return for a few more days after I travel around Chile, but I cancelled my reservation and booked a different hotel. On the plus side, my room was large, the A/C worked well, beautiful

Outstanding service, gorgeous rooms and courtyard, and great breakfast.  Overall, just a great experience staying here.

I travelled to Santiago by myself, and, as it is s very big city, I was worried about staying at an unsafe location. However, I am pleased to say that the area around the hotel seemed really organized and secure, and the path to the metro station is very short and easy. About the hotel itself, the room was excellent, with a comfortable bed, a safe, a very large TV and a desk. Wi-Fi worked well (of course, not exactly perfect, but good enough), and the bathroom facilities also were perfectly adequate. The staff were kind and always ready to answer my questions and give me recommendations. Therefore, I am pleased to be able to recommend Capital Bellet to whomever wants to visit Santiago!