MargheZippata
2. August 2024
I have stayed for ten days in this hotel in the occasion of an academic conference. I would definitely give more than 2** to this hotel, which is located in a semi-central, very vibrant (and safe) area of Santiago (few minutes walk from the Manuel Montt metro station, in an area full of restaurants, cafes and campuses). Some features definitely deserve 4****, whilst other would be a 2**. Hence the 3*** evaluation. 4*: - Location - Cleaniness - Kindness of reception/room staff - Quality/price ratio 3*: The breakfast. If not included, it is priced 9,900 chilean pesos per person. The buffet is fairly varied, however only for those who do not have vegan/no-dairy requests (i.e. they do not have any soy milk or dairy-free yogurt and cheese options). Nevertheless there are some very good (and cheaper) breakfast options in the area, i.e. a colombian café right in front of the hotel, or a Starbucks around the corner where you can have breakfast for less. 2*: - Check-in time: after 15/3pm, with very little possibility of more flexible check-in even though arriving with very early flights and letting them know in advance, as in our case. Yet you have to pay for the full day, and an extra in case they grant you early check-in. - The spaces in the rooms are quite little; there is no proper wardrobe, no space where you can leave the luggage. If you have more than one/or big ones like us it can be quite uncomfortable. Besides, the "bathroom" layout (the shower and the basin are basically inside the bedroom) can also be kind of uncomfortable for those looking for even a little bit of bathroom routines' intimacy; - Cleaning hours: after leaving very early in the morning, we can back to the hotel in the afternoon (around 4pm) and found staff that was cleaning our room at that time. IMHO it is a bit too late, especially if you have been out of the room (with the "please come in" sign on the door) basically all day. All of this said, this would again be my choice if coming back to Santiago!
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