Southern Sun Pretoria

Das Hotel ist großartig, der Service und das Personal sind sehr freundlich. Ich war jedoch in Zimmer 322 und konnte aufgrund des ständigen Hupens der Fahrzeuge (meistens Taxis) draußen nicht gut schlafen. Das Hupen ist sehr frustrierend und nervig.

Ich weiß nicht, wie das 4 Sterne sein kann. Vielleicht in den 80ern. Das Hotel ist gut gelegen, aber definitiv nicht Ihre einzige Option, also wählen Sie mit Bedacht. Es gab nicht einmal einen Portier oder jemanden, der Sie an der Tür begrüßte, aber Siphiwe an der Rezeption war nett. Die Zimmer sind altmodisch und klein und riechen muffig. Nicht genug Steckdosen und keine in der Nähe des Bettes. Die Badezimmer sind wirklich altmodisch und winzig. Aber zumindest die Handtücher und die Bettwäsche waren in Ordnung. Im obersten Stockwerk wurde gebaut, was nicht so toll war. Die Zugangskarten müssen immer noch eingesteckt werden, um zu funktionieren, und selbst dann war es in den Aufzügen und an Ihrer Zimmertür ein Kampf. Der Zimmerservice war extrem langsam (ich musste dreimal anrufen und bin überzeugt, dass sie meine Bestellung zweimal vergessen haben). Das Essen, das ankam, war wirklich schlecht, aber ich war hungrig. Die vegetarischen Beilagen sahen aus, als wären sie am Tag zuvor von jemandes anderem Teller gekommen. Ich war vom Essen so abgeschreckt, dass ich mir zum Abendessen Fast Food von außerhalb holte und nicht einmal zum Frühstück ging. Beim Auschecken konnten sie nicht einmal meine Kreditkartenvorautorisierung rückgängig machen und Goodman und sein Kollege zeigten weder Anteilnahme noch Mitgefühl. Ich warte immer noch auf die Rückerstattung meines Geldes. Southern Sun ist meine bevorzugte Hotelkette, aber ich werde hier nicht wieder übernachten.

Staff at reception was very friendly and accomodating. The bar is not stocked. No working aircon in the public areas. One coffee machine during breakfast for full breakfast hall. Bathroom is moulding with awful smell. Aircon and Telephone does not work. Took 45 minutes to try order room service after calling twice. Paid for desert that never arrived with meal. Waiter for room service was very friendly. In short if it wasn't for the staff this staff would have been a complete mess.

This property is certainly not at the level of a typical Southern Sun Hotel. The features and fittings are old and both the dinner and breakfast were poor in terms of quality and variety. The noise generated from hooting taxis in the CBD make sleep difficult and the air-conditioning in the rooms was ineffective. Overall, a disappointing and underwhelming first visit to this hotel.

I stayed at the Southern Sun for 2 nights on a business trip. On arrival, the welcome was a bit dull and you are left to figure out where to go by yourself. Check in was smooth and uneventful. Staff at the front desk were OK but could be more friendlier and welcoming. The hotel has a fairly nice lobby though it has limited seating spaces. The room was quite spacious though it was just basic . Most of the things in the room are falling apart e.g. broken light in the bathroom, stained bathroom floors, old furniture etc. The internet in the room was on the slow side. The breakfast was also just basic with limited variety. The restaurant needs some touch ups - it was not the cleanest I have been to and most of the chairs were stained with dirt. Overall, I would say the hotel needs some good tender loving care and upgrading. I recommend the hotel just for short stays.

Great place to reconnect with your family, the activities they have are fun, they are designed fir yiu cinbect with fimily, food was bauetiful and taste realy good, staff was fruendly and helpfukk great service i would go back agsin anytime

Friendly staffs, clean rooms, good foods. I stayed for a conference, and conference facility was very good too. Staffs were all friendly. And next day they will remember your name and provide you with tailor made service. Fitness center is clean and tidy.

Food was great and staff was friendly very professional and service was quick , place was very clean and view out of window is nice of the pool . Very beautiful garden/sitting area and the bathrooms are the cleanest bathrooms

Arrived late afternoon, unfortunately this hotel needs a little upgrading. The staff were very friendly however the rooms felt a bit tired and in need of repair. The pool area was a bit scruffy. Breakfast was fine. We were glad we were only stating one night.