Premier Inn Manchester (Prestwich)

Great location for our needs to see family over Grt Manchester area. Hotel was, as ever, warm and welcoming - receptionist Jojo is 'the best'! Nice touch - Christmas greeting card and box of chocs in room on arrival. Thank you P I - not flash - just consistently good!

Room was lovely, the staff were great too, Ash and Tamia were very friendly and helpful, we had a problem with our booking and they sorted it out for us on arrival. Will be returning for when I'm next in Manchester, 10/10 would highly recommend.

I am not going to minx my words here me and Sarah stayed in some 5 and 4 star hotels and the service here is amazing we have stayed here now 2 times in the year and we staying 3rd time at x mas I am a very poorly and unwell man and we come here for a break as our home life is doctors / surgical team / nurses in house / meetings all time about my future care and help needing and some times me and my wife need break from it all …. We come here to do that I have never slept so good , and the two people that really are amazing - The thing is I am a right leg amputee in wheel chair with a diagnosis people wouldn’t want to here from your surgical team at all and my illness makes me struggle a lot and the help these people gave me was amazing as some other people have watched me struggle and make me strugfle with 3 glasses in my hand struggle to wheel my self and struggle get through doors making my illness a lot worst But thanks to staff means a lot help Max - Been told he only started 2 weeks ago wow wow wow I am shocked to the core with this the way he works and the way he is so organised you think he had been working here for years , you can tell he has a vast amount of experience he has so much empathy and care and so kind It’s people like max make Premier Inn Disabled Friendly people think Disabled Freindly means it’s got Hand Rails and Walk Inn Shower … Not at all yes makes it 50 percent but what makes Hotel 100 percent Disabled Friendly is staff that willing to do any thing and help with any thing eapcailly help you upstairs with glasses and Goods and Food that’s what makes a Hotel 100 percent disabled freindly If you have people like ash and Max in your hotel willing to do that this is why disabled people willing to come to you so based on these two people I will be suggesting this hotel in hospital I go just in case any people like me want to come here that need break from this terrible illness and desease that kills and also puts people through horrible expirences in there life at least hotel like this makes them forget for couple days This Guy one day will make Good supervisor or Manager I think when you in position like this you need a lot skills but caring for others I feel is big one also and helping others and being organised and managing staff he be amazing What a Man this person is thanks all you done for me and Sarah We coming back near Christmas So see you then thanks again for all you do amazing my mate can’t begin to say what you done for me and you given Sarah a rest Ash - Yet again such freindly bubbly out going person like Max some one you can rely on. And you know they will help you no matter what you need She is willing take time for 5 mins to speak and chat and undertand your needs what you need Where some hotels knower days so quick to just put the order in and not Botherd Thanks Ash being there like max so much I have actually no words and no amount money or couldn’t put price on what you do Like max you both make a very po