Atrium Panoramic Hotel & Spa

The hotel its verry good, pool its good, and the view its the best. I will be bach in this hotel verry soon because its my fevorite in Predeal. Roxy and Raluca from the reception hel me every time i need

I stayed at Atrium Panoramic for 5 nights. The room was spacious, modern and the view was beautiful, giving me a real and authentic taste of the Romanian Mountain area. The staff was very kind and helpful. I was pleased to discover the Romanian cusine in the Hotel Restaurant, which was amazing. Great services shaped my entire experience. The Spa area is very clean and is open until late in the evening. They even have a space where you can play pool and order a cocktain from the bar. The parking lot is huge as well, so I did not have any problem parking my car. Totally recommend and hope to ne back soon in the summer.

On Booking, it seemed super-ok, classified at 4*, to discover the worst hotel experience of my life. The rooms are shiveringly cold and I was told by the reception that they only turn on the heat at night (it is night, heating is not on), as during the day they maintain 21 degrees. I don't know how they measure these 21 degrees in the rooms, as they don't have a thermostat, and by the way you're shivering, it's way below 21 degrees! The guy at the reception gave me his air heater (which doesn't do anything much, I sit next to it so I don't shiver anymore) and assured me that the water in the pool is warm (!!!) It's unacceptable that, on my own money, I should come and shivering in a hotel... The room is from the time of communism, with holes in the curtains, dirty switches, the bathroom with leaks and the a bathtub you are afraid to get into. In addition, at a 4* hotel, there is no mini-bar and the carpets are stained. The restaurant is so cold that your whole body freezes...this hotel does not deserve more than 2*. Now I understand why they want to pay in advance. I would give anything to cancel this reservation and get my money back, to look for another accommodation! I tried 3 times to speak to the manager, but the guy at the reception told me i can speak to her in the morning!!!