Gastnutzer
10. November 2024
This has the potential of being a 5 star hotel, The pictures are just as it is in real life! It’s a little off the beaten track but worth the ride. Beautiful rooms and ambiance. Management Michelle did an exceptional service after a small grievance. Lydia from desk and Charles on the premises went out their way to ensure everything was working as it ought, excellent customer service. Slight minus mark was the breakfast, the order form was a bit too small to see what to order plus a couple of mornings the breakfast was overcooked,. Jeana on the bar, just needs to be a bit more attentive when a customer is standing over you for 5 minutes, but being a customer service manager in the UK makes me more aware of these minor incidents but it didn’t spoil an absolutely lovely place to stay.
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