Gastnutzer
9. September 2024
A trip with the wife to city of Prague post-wedding. We paid extra for Delux Plus room and we absolutely did not experience anything luxury. Well, the bed was massive and comfortable but the air con should be standard in a hotel charging £150 per night. Goods - - English breakfast is good. - Coffee machine in room was nice. - Air con and comfortable bed were absolutely needed. - in a lovely, safe, quiet up-market area Bads - - Furniture broken - ‘city view’ is just a tiny window in the corner of the room you have to climb up to see out of. Not worth the extra money. - room doesn’t look anything like the stock photos online - halfway up a massive hill - Some of the staff were rude - Rooms were not cleaned (toilet, shower, bins, coffee cups, bed sheets, not hoovered). We had to call reception to have the room cleaned properly as only the towels were changed and we had already been there 3 days in 30 degree heat. Overall, we paid more to get a bit more comfort for our trip and we just got everything that should be standard, and some things were even not real (cleaning the rooms, big windows, friendly staff).
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