Hotel Laghetto Stilo Higienópolis

Nice new hotel, could not really fault it. Only the weather

Great service and a nice hotel. Not keen on the duvets having no cover but that seemed to be the same practice in other hotels I stayed in in the area. The staff were amazing and incredibly kind. Would recommend if you're visiting Porto alegre

O café da manhã, apesar da grande variedade, não era saboroso. E a roupa de cama dos quartos precisava ser renovada.

O hotel é ótimo, infraestrutura impecável, atendimento da recepção também

When we arrived our rooms were not ready so they stored our luggage. We got access to our rooms at 3pm which was fine and inline with check-in times. That evening before going to bed I used the toilets and the flush remained on with water running. This was repaired the following day. When we returned in the evening post golf  there was no water to our rooms. This was not resolved before we left to go to dinner which was extremely poor.   The following evening when we returned from dinner when we got to our room there was no electricity.  We went back to the lobby and explained that we had no electricity and were told that the lobby and lift were on generator power but the grid was down. I asked them why would they not inform guests returning to the hotel and going to their rooms that there was no electricity so that they don’t go to their room and then back down to reception to ask why no electricity.  Surely they could have at least put up a sigh by the lifts. They explained that the power outage was beyond their control. At all times the staff were pleasant but seemed to miss the point about customer service and keeping the customer informed. Breakfasts were good in the hotel. All in all it was a very poor experience. I had planned to book the hotel when I returned in 2 weeks but have now booked a different hotel based on my experience.

I was not bad, just overpriced. Rooms were small like an IBIS, they did have a minibar in the room. Bathroom was bigger than an IBIS. Staff nice pleasant and efficient. Breakfast included was ok nothing to rave about. Bed was really high and too firm with sheets that did not fit the bed and crumpled under you as you slept. I only ate dinner here the lat night at the hotel. I waited 40+ minutes for a Mixto (hot ham & cheese sandwich) and french fries and the restaurant was mostly empty. Would I stay here again, probably not. Probably stay at the IBIS Styles on Plinio Milano Street. Better value and nearby restaurants and shops to the IBIS, while nothing much around the Laghetto but a supermarket.

Good place to stay in Porto Alegre, Brazil. The restaurant in the hotel has excellent foods, great fish dishes including Tilapia, Brazilian pizzas, and all inexpensive. Some but not all hotel staff speak English, but this is the problem in most parts of Brazil.

Amazing as usual. I'm a regular guest at the hotel, is my home when I'm in Porto Alegre. Hotel is located at a quiet street, conveniently close to two major streets. 5-10 min by Uber to all the top restaurants , the airport and shopping malls. Staff is the best. Mr. Samuel and Mr. Marcelo , you guys are always the best. It's people like you that make this hotel such a great place. Thanks for everything.

This hotel is in a lovely and convenient location. Beautiful surroundings, great sauna, breakfast was absolutely wonderful. Staff are very attentive, the room has relaxing bed covered with cotton sheets. I certainly recommend this hotel! Ah! Almost forgot to mention that the price was reasonable for the quality of this hotel. Thank you!